Business Office Assistant

About the role

Join us at

Oakview Health & Rehab

• a place where you’ll be valued, recognized and rewarded for the vital work you do each day. We’ll surround you with a strong team and leadership that supports every aspect of your life – both inside and outside of our centers. And you’ll get to practice your passion in a non-profit, mission-driven organization that’s known for the highest level of care in our communities

Pay: $19.51/hour

Weekly pay

Benefits Offered

• myFlexPay – ability to receive pay before payday
• Paid time off with ability to cash out
• 7 paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company Paid Life and Disability
• 401(k) with match
• Referral Bonus Program

Essential Duties and Responsibilities

• Assist with the management of the Business Office so that confidentiality of clinical, personnel, and business records are maintained.
• Maintain an accurate census
• Ability to learn & interpret and analyze the accounts receivable reports and inquiries in order to provide correct balances and to collect outstanding balances.
• Initiate actions necessary in a timely manner to provide accurate balances.
• Communicate with patients and/or responsible parties, insurance companies and government agencies in order to collect outstanding receivables due from them.
• Participate in the admission process conducting pre-admission financial counseling on each prospective patient for the purpose of determining the probable payor source and discussing services available to the patient.
• Interact with patients and families discussing any concerns regarding their financial status with the center.
• Knowledge and compliance with rules and regulations governing payments from Medicare, Medicaid, and insurance companies and demonstrate knowledge and be able to assist families with the Medicaid application process.
• Knowledge and compliance with the procedural guidelines for Accounts Receivable, and Patient Trust Fund.
• Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
• Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.
• Performs other duties as necessary to ensure the success of the System.

Skills and Abilities

• Communication: Clear and effective communication, both written and verbal.
• Confidentiality: Keeps information strictly confidential.
• Professionalism: Takes care with grooming and attire to present appropriate professional image, adhering to both the HR and SNS Guidelines for Centers.
• Interpersonal Skills: Builds rapport, manages relationships, and navigates sensitive situations with empathy and professionalism.
• Dependability: Demonstrates consistent, reliable attendance and performance of job responsibilities. Arranges backup coverage in advance and approved by Director of HR for PTO or other absences.
• Organizational Skills: Manages paperwork, maintains records, and keeps track of various tasks and deadlines.
• Time Management: Prioritizes tasks, manages time effectively, and meets deadlines.
• Adaptability: Adjusts to changing priorities, new technologies, and evolving business needs.
• Microsoft Office Suite: Demonstrates effective skills in Microsoft Office, particularly Excel, for data analysis and reporting.

Minimum Qualifications

High school diploma or equivalent preferred.