Business Operations Associate

About the role

Binti builds software for state and county government agencies, focusing on reinventing social services. We started in child welfare, with the mission of helping every child have a safe, loving, and stable family. To date, we’ve helped approve more than 100,000 families to foster or adopt, and we support over 49% of the nation’s child welfare system. We have expanded our product offerings in child welfare, moving more to the root of the problem, helping families stay together and avoid separation, and are now expanding horizontally across other areas in social services.

Binti is a for-profit, mission-driven software company based in San Francisco, CA. Investors include Founders Fund, First Round Capital, Kapor Capital, and others. We’re a team of ~90 people and growing quickly. We care about creating a workplace where everyone feels welcome and can bring their full self to work. We have a huge, ambitious vision to rewire government to be more effective in expanding opportunities for people around the world, and we are looking for mission-driven, high-empathy, high-performance, and low-ego team members to join us on our exciting journey towards that vision.

Binti is hiring a Business Operations Associate to serve as a key operational and analytical force across the company. Reporting directly to our Head of Finance and Data, you will play a crucial role in maintaining day-to-day finance and compliance operations while scaling internal and customer-facing data capabilities.

This is a high-impact hybrid role for an ambitious generalist: you will handle critical operational baseline tasks (expense management, accounts receivable, compliance filings, and administrative rhythm) while unlocking higher-level analytics, building BI dashboards, and growing into data pipeline development.

As Binti supports ~50% of children in care nationwide, your work directly ensures operational health and empowers data-driven decision-making internally and for government agency partners.

This role is ideal for someone who thrives on variety, takes immense pride in flawless operational execution, and is excited to leverage their SQL and analytics skills to grow into larger strategic ownership as the company scales.

What You Will Do

Finance operations

• Own core finance operations: manage spend systems (Ramp), review/approve employee expenses, track key expense trends, and handle compliance filings and administrative tasks
• Oversee accounts receivable processes and coordinate directly with government customers and cross-functional teams to keep financial workflows running smoothly
• Partner directly with the Head of Finance and Data to expand leadership capacity and drive cross-functional alignment across Customer Success, Sales, Product, and Engineering
• Establish robust operational hygiene, identifying manual friction points and refining processes to support company scale

Reporting and analytics

• Write analytical SQL queries to extract data from production databases and deliver vital, actionable reporting to state and county child welfare agencies
• Build, configure, and maintain interactive dashboards and reports in our BI tool (Sigma), creating a standardized library of insights for internal and customer use
• Empower teams across Binti to self-serve data and answer strategic business questions with clarity
• Grow into contributing to production code and managing scalable data pipelines, transitioning manual routines into automated data infrastructure

What We Love About You

• 2+ years of experience in analytics, business intelligence, business operations, finance operations, or similar
• Strong analytical SQL skills and comfort working with large, complex datasets
• Experience with BI tools (Sigma a plus) and building dashboards and reports for non-technical audiences
• Strong attention to detail, reliability, and an ownership mindset. Comfortable taking responsibility for essential administrative, compliance, and foundational operational tasks
• Ability to communicate directly with customers and colleagues and turn their needs into clear reports and processes
• Comfort working in ambiguity with high autonomy and an eagerness to expand responsibility into data engineering and core business leadership over time
• A genuine passion for our mission

Strong plus

• Experience with expense management (Ramp or similar), accounts receivable, or other finance operations
• Experience with Python, cloud data warehouses (BigQuery, Snowflake), or data pipelines, and interest in growing toward contributing to production code
• Experience with sensitive data (HIPAA, GDPR, or similar)

Benefits & Perks

• An above-market compensation package (salary + equity)
• Excellent medical, dental, vision, and life insurance - 99% of insurance premiums covered for you + your dependents
• Flexible vacation time to promote a healthy work-life blend
• 13 paid holidays; 11 federally observed holidays (including Juneteenth), plus Election Day and the day after Thanksgiving
• 16 weeks of paid parental bonding leave for the arrival of a newborn or newly placed infant
• Sick/mental health time separate from vacation days (accrue up to a cap of 80 hours)
• 4 weeks of sabbatical after 4 years of service at the company
• 401k, Commuter benefits, FSA, and DCFSA
• $5,000 annual bonus for employees who volunteer as a CASA (court-appointed special advocates)
• $2,500 annual reimbursement for ongoing learning and development, with opportunities to attend trainings/conferences, on-site speaker series, and lunch and learns
• $300 reimbursement for initial office setup
• $50 a month effective work reimbursement to cover internet, electricity, office setup costs, or lunch/snacks with coworkers
• Paid jury duty

At Binti, we celebrate having a diverse team and believe our differences make us stronger. Binti is proud to be an equal-opportunity workplace and is an equal-opportunity employer.