Business Operations Associate, Program Management
- Pay
- $75,000 – $100,000 per year
- Location
- New York, NY · Hybrid
- Job type
- Full-time
- Level
- Entry level
- Experience
- 4+ years
- Listed
- 30 days ago
Skills & highlights for this role
- process documentation
- reporting and metrics
- cross-functional project management
Also useful
- AI automation tooling
- payments operations
- sponsor bank program management
Stated benefits & perks
- Health
- Dental
- Vision
- 401k match
- Unlimited pto
What you'll do
- Own how PM operates day to day, meaning the process, tooling, and reporting that let the business actually be run and measured
- Take on cross-functional projects that touch Risk, Compliance, Bank Operations, Legal, Sales, and Product, and see them through to a result, not just a status update
- Assist in building and launching new PM initiatives from concept to completion, whether that's a new bank partnership, a new product construct, or a new managed-service offering
- Build the reporting PM needs and doesn't currently have
- Turn ad hoc process into something documented and repeatable, and find the parts worth automating
- Be the person other teams come to with PM operational questions
What you'll bring
- 4+ years in consulting, banking, fintech, or business operations
- A generalist who's comfortable owning ambiguous, cross-functional work without a playbook to follow
- Experience building processes from scratch and achieved results through strong stakeholder partnership rather than mandate
- Strong analytically; can stand up metrics and reporting from nothing
- Experience running cross-functional projects involving both internal teams and outside parties
- Payments or fintech operations background (sponsored bank programs, BaaS, issuer processing) is a plus, not required
- Experience or strong interest in utilizing AI automation tooling to improve workflows
Pay and benefits
The annual U.S. salary range for this role is $75,000 - $100,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate's experience and qualifications.
This is a hybrid position. Candidates must be located within a commutable distance to our NYC office in Soho. We do not offer visa sponsorship or assistance.
Benefits for Full-Time US Employees
- Unlimited PTO
- 12-weeks fully paid parental leave
- 4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
- Work From Anywhere: work from anywhere in the world 4-weeks each year
- 3% cashback on card purchases with your complimentary Privacy.com employee account
- Health, vision, and dental insurance; HSA Contribution Match
- 401(k) match
- Voluntary Life Insurance and STD/LTD
NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.
In-office employees receive
- Commuter benefit
- Catered lunch every Tuesday and Thursday
About Lithic
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.
Lithic is hiring for Business Operations, Program Management: a generalist role dedicated to the Program Management (PM) business line, where Lithic owns the bank relationship, handles compliance, and runs the client's card program end to end.
We're expanding Program Management this year, and this person will build and run how it operates day to day, meaning the processes, reporting, and coordination across teams that today happen informally. This is a chance to build real depth in how sponsor bank partnerships and card programs work, in payments and fintech more broadly, while working directly with the Head of Program Management.
From Lithic's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Business Operations Associate, Program Management role at Lithic, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
- Business Operations AnalystDeploy · San Francisco, CA
- Associate Business Manager (ABM) - Home Appliance Solutions/SKSLG Electronics · Englewood Cliffs, NJ
- Senior Business Operations AnalystChainalysis · New York, NY
- Senior Analyst, Strategy & Business Operations - Customer, Pricing & PackagingRingCentral · Belmont, CA
- Senior Business Operations Engineer, Air Dominance & StrikeAnduril · Costa Mesa, CA
- Analyst - Gas OperationsIberdrola · Pittsfield, MA
Common questions
What is the salary for the Business Operations Associate, Program Management role at Lithic?
The Business Operations Associate, Program Management posting at Lithic states compensation of $75,000 – $100,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Lithic's official career site.
Where is the Business Operations Associate, Program Management job at Lithic located?
This Business Operations Associate, Program Management position at Lithic is located in New York, NY (Hybrid). Always check Lithic's application page for specific state eligibility or relocation policies.
What qualifications are required for Business Operations Associate, Program Management at Lithic?
For the Business Operations Associate, Program Management role, Lithic highlights 4+ years of relevant experience; experience with process documentation, reporting and metrics, cross-functional project management. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Business Operations Associate, Program Management position at Lithic?
This listing links directly to Lithic's Greenhouse application page. You can apply directly on Lithic's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.