Business Operations Manager

About the role

Find your calling at Mercy!

The Operations Manager is responsible for overseeing operational, financial, and logistical projects, working collaboratively with leadership and caregivers across the Ministry. This role involves project management, data analysis, resolving operational issues, and cross functional collaboration with cross-functional teams. The Operations Manager responsibilities also include optimizing hospital or clinic resources, improving patient care, and enhancing operational efficiency to support operations achievement of strategic goals.

Required Qualifications

• Education: Bachelor's degree in business, healthcare administration, or a related field or equivalent experience in lieu of a degree as outlined below.
• Experience: One (1) year of previous experience in healthcare. In lieu of degree, Three (3) years previous experience in areas of healthcare operations.

Preferred Qualifications

• Education: Master's degree in Business Administration or a related field.
• Experience: Experience in operations management, preferably in a healthcare setting.
• Certification: Certification in Project Management (PMP) or Lean Six Sigma

Other Skills, Knowledge, and Abilities

• Strong leadership and team management skills
• Excellent problem-solving and conflict resolution abilities
• Proficiency in data analysis and reporting
• Strong communication and collaboration skills
• Able to independently handle multiple projects

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

• Join a caring, collaborative team where your voice matters.
• At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.
• As we grow, you'll grow with us.