Business Operations Manager, Supply Chain Resilience (Starlink)

About the role

One of the most ambitious missions that SpaceX has undertaken to date, Starlink is leveraging our experience in building rockets and spacecraft to deploy the world's most advanced broadband internet system and largest satellite constellation to provide fast, reliable internet to millions of users worldwide, connect humanity, and fund Mars colonization.

Starlink Business Operations combines traditional planning and analysis with broader business decision-making and strategy, directly supporting SpaceX's leadership. Business Operations is embedded in daily operations, supporting both near-term execution and long-term planning.

Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations. Starlink Business Operations is lean and dynamic, operating with a fluid structure that favors high agency. We expect high performers to expand their scope across the program's most critical bottlenecks.

Responsibilities

• Own Starlink Supply Chain Resiliency and architect the end-to-end strtegy to secure global and domestic supply chain corridors and production continuity under extreme regional disruption and natural disaster scenarios
• Rally the entire program around supply chain resilience as a primary KPI alongside growth, cash, and performance
• Decouple from high-sensitivity regions by quantifying the rest-of-world frontier to secure technical and cost parity across emerging and domestic markets
• Engineer the executive contingency playbook to safeguard operations during supply and geopolitical emergencies
• Build first-principles models to identify critical-path choke points and quantify time-to-survive (TTS) and time-to-recover (TTR) metrics for every major assembly
• Partner with hardware and manufacturing engineering to support aggressive design-out strategies that eliminate single-source dependencies and expand the global vendor landscape

Basic Qualifications

• Bachelor's degree in engineering, mathematics, computer science, data science, physics, or other quantitative field
• 4+ years of experience in engineering, manufacturing, product management, operations, FP&A, consulting, banking, or entrepreneurship
• 4+ years of experience in Excel or programming

Preferred Skills and Experience

• Evidence of exceptional ability, especially within an ambiguous environment
• Quantitative dual degree in engineering field and economics or business field and/or equivalent professional experience
• Demonstrated success driving tangible impact/influencing within a broader organization
• Extreme sense of urgency and ownership; bias toward action and automation
• Ability to read and interpret income statements, balance sheets, and cash flow statements
• Strong proficiency in SQL and Python; ability to handle large datasets independently
• Excellent analytical modeling skills (e.g., Excel, Power BI, Tableau, Looker)
• Strong written and verbal communication skills, particularly with senior business leaders

Additional Requirments

• Must be available to work extended hours and weekends as needed
• Willingness to travel to customer sites, other SpaceX locations, and events as needed

Itar Requirements

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.