Business Process Analyst

About the role

The Homeland Sector within Leidos is seeking Business Process Analyst with strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program supporting the Passenger Systems Program Directorate (PSPD) Interface and Support Processes division within Customs and Border Protection (CBP). PSPD supports the Department of Homeland Security (DHS) and CBP critical missions, specifically screening and processing travelers at the ports of entry (POEs) into the United States.

This position requires frequent interactions with Architects, agile delivery teams, CBP product owners, and other CBP stakeholders to lead the gathering, refinement, and documentation of business needs and requirements.

Primary Responsibilities

• Collaborate with product owner, technical leads, and developers on the requirement elicitation, documentation in JIRA epic/stories/features and acceptance criteria in fast-paced agile environment
• Work with product owners to refine, groom and prioritize the backlog
• Work with development teams to flesh out technical and QA requirements
• Collaborates with team on understanding the requirements and properly developing and testing functionality using BDD and ATDD
• Quickly adapt to customer dynamic environment and adopt their processes and foster innovative ideas
• Adopt to new ways of working, socializing and collaborating with stakeholders and understanding their business goals
• Must be a self-starter, strong leader, and have the ability to work independently with little supervision
• At times, takes on duties of manual testing, and or scrum maters, primary focus will always be Business Process Analyst

Basic Qualifications

• BA/BS with 8+ years of relevant experience or 6+ years of relevant experience with Master's Degree: OR 7 years of experience in lieu of degree
• Experience working with AI/ML as an integral part of executing the software lifecycle and/or implementing AI/ML solutions to support mission
• Experience in Agile/Scrum/Kanban supporting Agile efforts
• At least five (5) years of experience writing user stories, slicing features, using test suites and maintaining issue backlog
• Excellent verbal and written communication skills and the ability to interact professionally with diverse agile teams, product owners, stakeholders, and SMEs.
• Experience conducting stakeholder interviews and facilitating stakeholder workshops.
• Experience with JIRA required

Preferred Qualifications

• Active CBP BI
• Experience with CBP PSPD
• Previous experience developing software applications in a DevOps environment utilizing one or more of the following technologies: Java, HTML5/JavaScript, Oracle, and web services or IBM MQ

Additional information

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting: October 19, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range $107,900.00 - $195,050.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.