Business Solutions Architect - PDEGO

What you'll do

• Define and evolve platform architecture standards and development guardrails across our core business systems
• Partner closely with the SVP, Engineering and backend engineering on API and integration architecture
• Evaluate and help the team adopt adjacent tools (Zapier, Make, n8n, Pipedream, Salesforce, Zendesk, etc.) as workflows expand
• Provide architectural guidance and escalation support to the Business Solutions Specialists across business units
• Engage directly with senior stakeholders to understand cross-business-unit operations and the broader ecosystem
• Own the technical roadmap for platform scalability and maintainability
• Lead complex data migrations across multiple business units
• Contribute hands-on scripting/development work (integration scripts, workflow extensions) as needed
• Support scoping and discovery for complex, multi-BU initiatives
• Document standards, patterns, and best practices for the team
• Define the team's AI enablement strategy - the standards, playbooks, and success metrics Specialists use to drive sustained AI adoption within business units, including tools like Claude Cowork
• Own governance guardrails for AI-enabled workflows in partnership with Legal, InfoSec, and Privacy, ensuring new automation and AI use cases meet enterprise compliance requirements
• Define measures of success for the Business Solutions platform and AI enablement program; use adoption and usage data to evaluate outcomes and inform roadmap priorities

Who you are

• 8-12 years in solutions architecture, business systems architecture, or platform engineering, with substantial experience designing and scaling enterprise-grade no-code/low-code business systems, built to be secure, scalable, and well-governed, not just functional
• Track record designing and scaling automation/workflow architecture across multiple business units or departments
• Working proficiency in at least one scripting language (e.g., JavaScript, Python) for automation and integration work
• Experience integrating no-code platforms with enterprise systems (CRM, ticketing, ERP) via APIs or middleware
• Strong business acumen, able to translate business needs into technical architecture and back
• Excellent stakeholder management; equally credible with engineers and business executives
• A systems thinker and tool-agnostic problem solver, comfortable picking up new platforms as our stack evolves
• Extensive A.I. experience implementing or using tools such as Claude Cowork, ChatGPT Work, Google Gemini
• Experience building or leading a center of excellence, AI governance body, or platform governance function
• Demonstrated ability to define measures of success and use data to evaluate outcomes and drive accountability
• Experience working within enterprise environments with established governance, privacy, security, and compliance expectations

Nice to Have (not required)

• Experience in music, media, or entertainment, particularly around rights, royalties, or metadata
• Deep, hands-on Airtable expertise (our current core platform), including advanced automations and scripting extensions

What we give you

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans
• Investment in your professional growth and development enabling you to thrive in our vibrant community.
• The space to accelerate progress, positively disrupt, and create what happens next
• Time off for a winter recess

Pay and benefits

The anticipated annual base salary does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

New York Pay Range $165,000—$180,000 USD