Business Systems Analyst

Job Overview

The Business Systems Analyst serves as the bridge between business operations and technology, driving process improvement, system optimization, reporting, and digital transformation initiatives across the organization. This role partners with stakeholders throughout the company to understand operational challenges, identify opportunities for improvement, and deliver scalable technology solutions that improve efficiency, visibility, and decision-making.

The Business Systems Analyst will work extensively with ERP systems, business process automation, analytics platforms, reporting tools, and emerging AI technologies to support organizational goals. Success in this role requires strong analytical skills, business acumen, technical aptitude, and the ability to communicate effectively with both technical and non-technical stakeholders.

This position supports process analysis, systems optimization, reporting, automation, and technology adoption efforts across the organization while serving as a key liaison between business stakeholders and technology resources.

Key Responsibilities

Business Process Improvement

• Analyze existing business processes, workflows, and operational procedures.
• Identify inefficiencies, bottlenecks, and areas for automation.
• Facilitate process improvement initiatives across departments.
• Document current-state and future-state workflows.
• Recommend solutions that improve efficiency, data quality, user experience, and business visibility.
• Identify and implement opportunities for operational improvement through continuous improvement initiatives.

Business Systems Administration & Optimization

• Partner with business teams to enhance and optimize enterprise applications.
• Support ERP configuration, testing, implementation, and continuous improvement initiatives.
• Gather and document business requirements for system enhancements.
• Assist with user acceptance testing (UAT), issue resolution, and change management activities.
• Ensure business systems align with organizational objectives and industry best practices.
• Support user adoption and utilization of business systems through training, communication, and support.

Data & Analytics

• Develop dashboards, reports, and data visualizations using approved analytics tools.
• Translate business questions into meaningful metrics and reporting solutions.
• Analyze datasets to identify trends, opportunities, and performance insights.
• Promote data governance and reporting standards.
• Support self-service analytics adoption across the organization.
• Deliver reporting and business intelligence solutions that improve organizational visibility and decision-making.

Automation & Digital Transformation

• Identify opportunities to automate manual processes using modern technology platforms.
• Support workflow automation initiatives and business application integrations.
• Evaluate emerging technologies, including AI-enabled solutions, and recommend practical business applications.
• Participate in digital transformation projects from concept through implementation.
• Support the reduction of manual effort and improvement of operational scalability through technology-enabled solutions.

Stakeholder Engagement

• Serve as a liaison and partner to business leaders and subject matter experts.
• Facilitate discovery sessions and requirements-gathering workshops.
• Communicate project status, recommendations, risks, and business impacts to stakeholders.
• Provide user training, documentation, and adoption support for new solutions.
• Develop and maintain cross-functional relationships that support project delivery and organizational change.

Basic Qualifications

• Bachelor's degree in Information Systems, Business, Computer Science, Data Analytics, or a related field.
• 3+ years of experience in business analysis, business systems, process improvement, analytics, or related roles.
• 3+ years of experience gathering requirements and translating business needs into technical solutions.
• 3+ years of experience applying analytical and problem-solving skills in a business environment.
• 2+ years of experience utilizing written and verbal communication skills in a professional setting.
• 2+ years of experience managing multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience with ERP platforms (IFS, Oracle, Microsoft Dynamics, or similar).
• Experience with Power BI or comparable analytics tools.
• Experience with Microsoft 365, SharePoint, Teams, Power Platform, SSMS, SSIS, and SSRS.
• Knowledge of SQL and relational databases.
• Experience with workflow automation platforms.
• Exposure to AI-powered business solutions and digital transformation initiatives.
• Experience supporting change management, user adoption, and business process transformation efforts.

Additional information

We are proud to be an employee-owned organization. Through our ESOP, every team member shares in the growth and success of the company, fostering a culture of collaboration, accountability, and long-term rewards.

Pay and benefits

Proconex offers a standout culture, fantastic work environment, and has very competitive benefits to include premium medical, 401K match, tuition reimbursement, and other unique incentives.

When receiving e-mails from a Proconex or Valspec recruiter, you will only receive e-mails from addresses ending in @proconexdirect.com, @proconex.net or @valspec.net. Any other domains are impersonations and should be ignored.

Candidates must be legally eligible to work in the United States without company sponsorship. Also, we are not interested in working on a corp-to-corp basis with other companies at this time.

Any third-party unsolicited resume submission(s) will immediately become the property of Proconex. Proconex will not pay any fee to a submitting employment agency, person, or entity unless a signed agreement is established.