Business Systems Analyst II, Information Technology Services (Exempt)

About Benefis

Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you!

An intermediate-level position responsible for independently configuring, maintaining, and optimizing Epic and related applications. This role collaborates with business and IT teams to analyze workflows, resolve complex issues, and implement system improvements that support efficient and regulatory compliance. Independently manages the configuration, testing, implementation, and ongoing maintenance of assigned Epic modules.

Troubleshoot and resolve complex application issues, document solutions, and share lessons learned with colleagues to strengthen team knowledge. Works with business and IT teams to analyze workflows, recommend improvements, and implement changes that support both efficiency and best practice standards.

In addition, will coordinate with vendors and internal stakeholders to ensure technical solutions meet operational needs and compliance standards. This role also develops and delivers end-user training on new features or workflow adjustments and contributes to Epic project teams, ensuring system enhancements are aligned with organizational objectives.

Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.

Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System's organization policies and procedures.