Busperson

About the role

Refills, sets/resets, stocks, clears and cleans dishes, glassware, silverware, linens, salt and pepper shakers, condiments, beverages, napkin holders, ice buckets, areas around tables/hutches and all other related supplies.

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount
• Adhere to established company and departmental procedures, guidelines and policies at all times
• Promote positive co-worker and guest interactions, maintain professionalism at all times while working with other employees, departments and guests * Maintain establish company and departmental uniform, appearance, and hygiene standards at all times
• Promote positive co-worker and guest interactions, maintain professionalism at all times while working with other employees, departments and guests
• Maintain establish company and departmental uniform, appearance, and hygiene standards at all times
• Refills salt and pepper shakers, napkin holders and all other related supplies
• Stocks dishes and glasses as required
• Promotes positive public/employee relations at all times
• Maintains a clean, safe, hazard-free environment within area of responsibility
• Performs all other related and compatible duties as assigned
• Completes all established set-up, stocking and closing duties on time
• Knows and adhere to health and sanitation guidelines at all times
• Knows and adheres to food and beverage policy and procedures
• Demonstrates a courteous, friendly, polite, and congenial and efficient attitude
• Must maintain an adequate supply of fresh linens, china, silver, glassware, and other food service accessories; delivering food and beverage in a efficient manner; providing truly great service for our guests by anticipating needs and delivering friendly service with a smile
• Clears, clean and resets tables according to procedures
• Cleans area under and around tables and hutches
• Responsible for setting tables for food servers
• Removing dirty room service carts and dishes from guest rooms and hallways
• Maintaining breakdown area
• Restocking silverware, plates, linen, condiments, and beverages
• Dressing tables, folding napkins, refilling ice buckets
• Bussing tables and trays from guest rooms or hallways
• Good customer service and communication skills
• Adheres to state liquor laws
• Relays guest complaints/compliments to the appropriate supervisor
• Performs all relative miscellaneous duties as directed by supervisor/manager

Qualifications & Requirements

• Must be able to walk and stand for eight hours
• Able to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp
• Repeated bending and lifting
• Work areas could have high volumes, diverse clientele, noise, music, minimal lighting, bright lighting and smoky conditions
• Shift assignments may be irregular, and will cover days, nights, weekends, and holidays
• Ability to handle all types of guest related situations