Caffè Store Manager - Eataly Caffè Rockefeller Center
- Pay
- $90,000 – $100,000 per year
- Location
- New York, NY
- Listed
- 3 days ago
About the role
The Caffè Manager is responsible for leading the team to meet all business objectives while consistently delivering outstanding service, overseeing all aspects of the Caffè in both back-of-house (BOH) and front-of-house (FOH) operations, as well as customer engagement areas.
- Oversees daily operations to ensure that Eataly Caffè consistently meets standards for guest service, employee practices, financial performance, operational efficiency, and health and safety.
- Engages with Caffè employees in a hands-on capacity to foster teamwork and operational excellence.
- Motivates, inspires, and develops team through setting clear expectations and leading by example
- Fulfills guest needs by actively taking a role in service operations such as barista, cashier, gelato, dining area maintenance, etc.
- Ensures adherence to Food Safety and Quality standards, upholding all Department of Health (DOH) and company regulations.
- Collaborates closely with the Director of Operations Eataly Caffè to develop, implement and monitor standard operating procedures
- Manages labor, costs, inventory, regulatory compliance, pricing, and merchandising to optimize operational performance.
- Employs a strong analytical approach to business management, utilizing financial reports, product metrics, and local business data.
- Assists in team scheduling to maximize productivity and labor efficiency, making staffing decisions based on anticipated sales volume.
- Actively recruits and trains Caffè team members in collaboration with HR and Talent Acquisition teams.
- Acts as a brand ambassador for Eataly, representing the store to the community and guests
- Performs other duties as assigned
Qualifications & Requirements
- 2+ years of experience managing a café or quick service operation
- Experience and knowledge in coffee and coffee production
- Excellent communication and team leadership skills
- Outstanding analytical and problem-solving skills
- Proficiency in Microsoft Office
Job Requirements
- Ability to stand, bend, reach and be mobile for up to 4 hours
- Ability to lift up to 20 lbs.
- Ability to operate a commercial espresso machine
- Food Handlers License and Serv-Safe Certification are a plus
Compensation
The annual compensation for this role is $90,000 - $100,000
Additional Information: Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
About the Company
Eataly, the world's leading destination for authentic Italian food and beverage experiences, is expanding its Eataly Caffè concept and seeking passionate hospitality professionals for future openings. At Eataly Caffè, we bring the tradition of Italian coffee culture to life through exceptional espresso, outstanding service, and genuine hospitality. Join our growing team and help create memorable guest experiences in a fast-paced, welcoming Caffè environment. If you're passionate about coffee, food, and hospitality, we'd love to hear from you. Join us at Eataly Caffè!
From Eataly North America's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Caffè Store Manager - Eataly Caffè Rockefeller Center role at Eataly North America, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
What is the salary for the Caffè Store Manager - Eataly Caffè Rockefeller Center role at Eataly North America?
The Caffè Store Manager - Eataly Caffè Rockefeller Center posting at Eataly North America states compensation of $90,000 – $100,000 per year. Final pay may depend on location, experience, and interview evaluation on Eataly North America's official career site.
Where is the Caffè Store Manager - Eataly Caffè Rockefeller Center job at Eataly North America located?
This Caffè Store Manager - Eataly Caffè Rockefeller Center position at Eataly North America is located in New York, NY. Always check Eataly North America's application page for specific state eligibility or relocation policies.
How do I apply for the Caffè Store Manager - Eataly Caffè Rockefeller Center position at Eataly North America?
This listing links directly to Eataly North America's SmartRecruiters application page. You can apply directly on Eataly North America's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.