Calibration Technician Supervisor

About the role

NWTS is seeking a Calibration Technician Supervisor to support daily calibration and service operations while remaining primarily hands-on in technical work. This role focuses on advanced calibration execution, technical oversight, and supporting team consistency, ensuring all work meets regulatory, quality, and customer expectations.

This position is ideal for an experienced technician with 3+ years of calibration experience, including Nuclear Density Gauges, who is ready to take on a lead role-guiding others, setting technical standards, and owning work quality without full managerial responsibility.

Key Responsibilities

Technical Leadership

• Serve as a senior technical resource for calibration, repair, and troubleshooting.
• Perform advanced calibrations, repairs, leak tests, and equipment rebuilds.
• Support and validate technically complex or non-standard work.
• Provide technical guidance and informal training to other technicians.

Team Support & Coordination

• Act as a lead technician supporting daily work assignments and workflow.
• Assist with prioritization and coordination of service work as needed.
• Serve as a technical escalation point for questions and problem-solving.
• Promote consistent procedures, documentation, and quality standards.

Service Operations Support

• Support daily service schedules, turnaround times, and work flow.
• Coordinate equipment movement from intake through completion when required.
• Ensure accurate tracking, documentation, and traceability of equipment.

Radiation Safety & Compliance

• Support the Radiation Safety Officer (RSO) function.
• Perform and oversee calibrations involving nuclear density gauges.
• Ensure compliance with radiation safety regulations and ISO/IEC 17025.
• Maintain required records and support audit readiness.

Customer Support

• Provide technical support for customer inquiries and service questions.
• Assist with troubleshooting, service updates, and technical explanations as needed.

Quality Control

• Review calibration data, reports, and documentation for accuracy.
• Ensure work meets quality standards before equipment release.

Inventory & Logistics

• Support inventory accuracy, equipment traceability, and material availability.
• Assist with shipping and receiving coordination as needed.

Continuous Improvement

• Identify technical or workflow inefficiencies and suggest improvements.
• Assist with new tools, services, or procedural updates.

Required Qualifications

• 3+ years of experience in calibration, technical service, or equipment repair.
• Hands-on experience with Nuclear Density Gauges.
• Strong electronic and mechanical troubleshooting skills.
• High attention to detail and ownership of work quality.
• Strong communication and organizational skills.
• Proficiency with Excel and service or inventory systems.

Preferred Qualifications

• Prior Lead Technician or informal leadership experience.
• Experience with radiation-based equipment and safety programs.
• ISO/IEC 17025 experience.
• Experience with low-voltage electronics.
• Ability to train and support technicians through technical leadership.

Benefits

We value our team and are proud to offer a comprehensive benefits package for all full-time employees, including:

• Health Insurance - Comprehensive medical coverage to support your well-being
• Dental Insurance - Preventive and restorative care to keep you smiling
• Vision Insurance - Coverage for eye exams, glasses, and contacts
• 401(k) with Company Match - Plan for your future with our retirement savings plan and generous employer match
• Company-Paid Life Insurance - Peace of mind with fully covered life insurance
• Paid Time Off (PTO) - Enjoy a healthy work-life balance with paid time off
• Paid Holidays - Celebrate and recharge with paid company holidays