Call Center Agent

About the role

• This is an onsite position in Boise, Idaho
• Do you enjoy a competitive environment with opportunities to make it to the top? We're looking for driven and aspiring performers, like you!
• DaBella is a home improvement company with over 60 branches in 28 states.
• We lead, We care, We grow.
• We have a highly collaborative environment that is goal and sales-oriented with many growth opportunities! This is an in-person call center sales position.
• The Ideal candidate is determined, strategic, and triumphant. Candidates willing to learn and be coached into new experiences and comfortable with changing environments will succeed.

Schedule and Compensation

• Mon-Fri (6:30am-2:00pm) $20 an hour with an uncapped bonus!
• Mon-Fri (2:30pm-10pm) $21 an hour with an uncapped bonus!

Benefits

• Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
• 401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
• Paid professional development, leadership training, and relocation opportunities nationwide
• 80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)

Role

• No Cold calling
• Outbound calls to homeowners from leads who are interested in our products
• Scheduling appointments with interested homeowners
• Team environment
• Leadership opportunities
• Participating with homeowners and assessing their needs

Qualifications

• High school diploma or GED (minimum)
• At least 1 month of telemarketing experience
• Consistently meeting telemarketing pacing goals at the time of application and having achieved the monthly goal in the month prior to application.
• Excellent verbal communication and phone etiquette skills.
• Ability to follow scripts precisely and accept coaching/direction.
• Proven ability to meet production standards and remain results driven.
• Strong articulation, clear speaking voice, and persuasive communication style
• Motivation to earn performance-based bonuses

Dabella Offers

• Paid Training and growth
• Competitive Hourly
• Team environment
• Uncapped bonus income

• Apply TODAY If you have experience in sales, home improvement, call center, or leadership!
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