Care Coordinator

About the role

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

PillarRx Consulting is seeking Care Coordinators to join their team working remotely.

The Care Coordinator I will coordinate with the Care Team Lead and Care Team Member Services Manager to ensure the team has the resources required to satisfy member enrollment and maintenance in the IPC Copay Assistance Program.

Combining nearly 50 years of pharmacy benefit management experience, PillarRx is a leading firm dedicated to delivering pharmacy benefit consulting, auditing, and copay assistance services. PillarRx assists health plans, municipalities, self-funded entities, business coalitions and Taft Hartley plans.

How You Will Contribute

• Provide client support where needed
• Coordinate member implementation calls with Care Team Lead
• Provide ad hoc claims review as required
• Identify utilizing patients, review history, determine next coverage date
• Assist patient with enrollment in the manufacturer's program
• Maintain patient database for follow-up, tracking and reporting
• Receive notification of new patient's prior authorization/or review daily rejected and paid claims
• This position will include job duties that require risk designations for access to Electronic Protected Health Information (PHI) in the course of their job responsibilities
• Other duties may be assigned

Skills & Experience to be Successful

Required

• Minimum education required High School Diploma and/or GED with 2 to 3 years' experience directly related to the duties listed
• Excellent communication skills
• Proficient with MS Office Suite
• Professional telephone demeanor
• Ability to maintain a high level of confidentiality

Preferred

• Certified Pharmacy Technician (CPhT.)

Pay Range

20.00 - 20.00 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

• Not reflective of all benefits.
• Enrollment waiting periods or eligibility criteria may apply to certain benefits.
• Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.