Cashier/ PYO or Market

About the role

This position requires interacting in a polite and helpful manner with customers, restocking displays and ensuring signage is accurate and clear, maintaining a neat and clean work environment, and efficiently and accurately running a cash register to complete transactions. This is a seasonal position and could entail working either at our Market or at our Pick-Your-Own operation on our Main Farm.

What you'll do

Customer Service

Provide excellent customer service and be the “face” of Phillips Farms.

• Engage with customers, smile, and make eye contact.
• Answer their questions thoughtfully and thoroughly.
• Be friendly and polite.

Notify a supervisor of any customer complaints or concerns.

Cashier

• Ring up customer purchases, weigh produce, run the cash register, give correct change, and accurately process credit card transactions.
• Count the money in the register drawer precisely at the beginning and end of the shift and recap all sales/transactions accurately.
• Be up-to-date on product changes including price, sizes, and types
• Correctly identify fruits, vegetables, and plants when entering items into the system during a transaction
• Restocking/Product Display: Assist with set up and break down of the produce display as directed.
• Sort through displayed produce and assist with restocking throughout the day; products on display should always be in great condition, bountiful and consolidated.
• Check to make sure every product has a clearly labeled price sign.

• Water plants and hanging baskets as directed.
• Remove dead leaves and keep all plants healthy-looking and ready for customer purchase.
• Maintain a beautiful display.

Organization/Cleanliness

• Keep the farm market/PYO shed clean, swept, organized and well-stocked at all times.
• Pick up garbage and debris in the parking area and grass area. Keep things neat and uncluttered inside and outside.
• Gather shopping carts and wagons, fill hand-washing stations, maintain bathroom cleanliness, remove garbage and recycle boxes
• MISC: Closely follow guidelines to monitor for theft
• Maintain regular communication with your supervisor and advise of any out-of-the-ordinary situations or issues that come up during your shift; ask questions for clarification of things you don’t know or don’t understand
• Perform new responsibilities and duties as needed in addition to those described in the Daily Procedures Manual, and as assigned by a supervisor
• Complete daily checklists for opening, closing, and completing tasks throughout your shift
• Dress and groom according to company policy
• Remain in compliance with company shift coverage policy
• Communicate well and work cooperatively with your coworkers and supervisors

Qualifications

• Minimum age 16
• Available to consistently work weekends and all holidays
• Able to lift and carry farm crates and produce boxes/bags (up to 25 lbs)
• Able to stand for long hours at a time
• Able to work outdoors and in all weather conditions
• Punctuality/Reliability: must arrive on time at the correct location and be ready to work each day
• Strong work ethic: must be a self-starter, have a positive attitude, be able to work independently, be able to identify tasks to complete in-between customers, and be eager to learn
• Must be flexible to perform different tasks and adapt to a constantly changing work environment

• About Company ---