Catastrophe Claims Representative
- Location
- Lexington, KY
- Listed
- Today
About the role
A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
About the role
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated experienced Claims professional to join our team. The position requires the person to:
- Be available for frequent travel up to 21 days at a time. Travel is required upon short notice to location of catastrophe, which would most likely be out of state.
- Meet the physical demands required for the position including carrying and climbing a ladder.
- Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
- Be familiar with insurance coverage by studying insurance policies, endorsements, and forms.
- Work towards the resolution of claims, possibly attending arbitrations, mediations, depositions, or trials as necessary.
- Ensure that claims payments are issued in a timely and accurate manner.
Desired Skills & Experience
- Bachelor's degree or equivalent experience
- Minimum of 2 years claims handling experience or comparable experience
- Field claims experience with multi-line property and casualty claims and wind/hail
- Proficient with Xactimate software
- Above average communication skills (written and verbal)
- Ability to resolve complex issues
- Organize and interpret data
- Ability to handle multiple assignments
- Possess a valid driver's license
- Military experience is considered
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal opportunity and legal notices
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
From Aoins's careers page, first listed on Rolev.ai on November 9, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Catastrophe Claims Representative job at Aoins located?
This Catastrophe Claims Representative position at Aoins is located in Lexington, KY. Always check Aoins's application page for specific state eligibility or relocation policies.
How do I apply for the Catastrophe Claims Representative position at Aoins?
This listing links directly to Aoins's Workday application page. You can apply directly on Aoins's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.