Certified Medical Assistant

About the role

This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

Current Employees

Please apply via the internal career site by logging into your Workday Account and search the "Find Jobs" report.

• Work Shift: Day Shift
• Time Type: Full time
• Department: CC603010 ACMG ACNW GPC

Summary

Primary Care Lab, Children's Center for Health & Wellness - Strong phlebotomy skills needed - Mon-Fri 8:30a-5p - Graduation from an accredited MA program & national MA certification/registration required

Salary

Most new hires start between $17.20-$21.50 per hour, depending on experience and qualifications.

Additional Information

• Springdale Primary Care Lab, Children's Center for Health & Wellness
• Mon-Fri 8:30a-5p
• Strong phlebotomy skills needed
• Graduation from an accredited MA program & national MA certification/registration required

The Registered/Certified Medical Assistant (CMA) provides advanced clinical and administrative support within Arkansas Children's primary and specialty ambulatory clinics. Working under the direct supervision and delegation of a licensed provider, the CMA partners with providers, nurses, and the interdisciplinary care team to deliver safe, high-quality pediatric care. This role performs a broader scope of delegated clinical functions and supports quality, safety, and operational excellence across the clinic environment.

Required Education

High School Diploma or GED and completion of accredited medical assistant program

Required Work Experience

Recommended Work Experience: Related Field - 1 year healthcare or related setting as MA

Required Certifications: 1 of the following certifications is required -

Recommended Certifications

Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), National Certified Medical Assistant (NCMA) - Unknown Issuer, Registered Medical Assistant - Unknown Issuer

About the role

• Provides comprehensive pediatric clinical support, including patient intake, vital signs, growth assessment, and accurate EHR documentation.
• Administers medications and immunizations (including vaccines) under provider order and within delegated scope of practice, following medication safety standards, pediatric protocols, and documentation requirements.
• Performs phlebotomy and specimen collection (venous and capillary) as delegated and in accordance with laboratory, safety, and competency standards.
• Conducts point-of-care testing and clinic-based diagnostics as delegated, documenting and communicating results per workflow.
• Recognizes changes in patient condition and promptly notifies the licensed provider, supporting emergency response and patient safety protocols.
• Maintains accurate and complete documentation in Epic, including clinical procedures, patient education, order workflows, secure messaging, result note workflows, and downtime processes.
• Contributes to quality improvement and population health initiatives, including Vaccines for Children (VFC), Patient-Centered Medical Home (PCMH), and other performance programs.
• Provides patient and family education as directed, using effective communication strategies to promote understanding, engagement, and family-centered care.
• Supports clinic flow, infection prevention standards, and operational efficiency.
• Performs additional duties as assigned to support safe, efficient, and high-quality patient care delivery.