Certified Medical Assistant

About the role

Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day.

At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status.

Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters.

Certified / Registered Medical Assistant (CMA/RMA)

Jane Pauley Community Health Center | Clinical Support Services

At Jane Pauley Community Health Center, we believe healthcare is about more than treating illness, it is about caring for the whole person. As a mission-driven Federally Qualified Health Center (FQHC), we provide comprehensive, compassionate, and accessible care to communities across Indiana.

We are seeking a Certified or Registered Medical Assistant (CMA/RMA) to join our care team; an ideal opportunity for a clinical professional who thrives in a fast-paced, team-based environment and is passionate about delivering high-quality, patient-centered care.

Why This Role Stands Out

• Direct patient impact in a mission-driven, community-based setting
• Work alongside providers in a team-based, integrated care model
• Exposure to a variety of patient populations and clinical conditions
• Opportunity to build skills across clinical, administrative, and care coordination functions
• Supportive environment focused on growth, learning, and collaboration

Position Overview

The Certified or Registered Medical Assistant (CMA/RMA) plays a critical role in supporting both patients and providers; ensuring care is delivered efficiently, accurately, and with compassion.

This position serves as a key member of the care team, responsible for clinical support, patient flow, and coordination of care; contributing to improved patient outcomes and overall clinic operations.

What You'll Do

Clinical Support & Patient Care

• Prepare and stock exam rooms to ensure readiness for patient care
• Room patients, obtain vital signs, and assess needs to support provider decision-making
• Assist providers with procedures and direct patient care
• Administer injections, perform EKGs, and support treatment interventions
• Perform point-of-care testing and specimen preparation in compliance with CLIA standards

Care Coordination & Patient Communication

• Triage patient phone calls and respond to clinical inquiries
• Review test results, medications, and coordinate pharmacy communication
• Facilitate referrals and support continuity of care
• Communicate effectively with patients, families, and care teams to support outcomes

Documentation & Compliance

• Complete accurate and timely documentation within the Electronic Health Record (EHR)
• Maintain compliance with clinical and regulatory standards including OSHA, CLIA, ADA, and VFC requirements
• Ensure proper handling of patient information and adherence to organizational protocols

What You Bring

Required

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
• Graduate of an accredited ABHES or CAAHEP Medical Assistant program
• High school diploma or equivalent
• American Heart Association BLS certification
• Strong knowledge of clinical procedures and patient care practices
• Computer proficiency with accurate data entry skills

Preferred

• Experience in an ambulatory or outpatient care setting
• Familiarity with VFC, CHIRP, and VOMS systems
• Experience supporting diverse patient populations in a fast-paced environment

Join Us

If you are a detail-oriented clinical professional who is passionate about patient care and thrives in a collaborative environment, we encourage you to apply and be part of a team making a difference every day.