Certified Nursing Assistant 3 (H)

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About the role

• UM Title: Ambulatory Certified Nursing Assistant
• FLSA Status: Non-Exempt
• Supervisor’s Title: Nurse Manager
• Revision/Creation Date: 12/13/07, 10/07, 10/09

Job Summary (Purpose and Function)

Assists in patient care throughout nursing areas. Performs general receptionist and clerical duties in order to facilitate efficient functioning of the nursing unit. Uses concepts taught to solve problems, operate sterilization equipment, assemble and decontaminate surgical instrument and work in a surgical processing environment.

CNA Duties 20%

• Observes and reports patient’s status and needs
• Obtains weights, vital signs and reports results
• Obtains specimens and transport to and sends designated department
• Operates all equipment in a safe manner.
• Alerts appropriate RN team members as emergencies arise, or when changes in patient status are noted.
• Upon request, is able to gather equipment that will be needed to control emergency patient care situations.
• Demonstrates age specific competencies.
• Participate in quality improvement initiatives.

Processing Instruments 40%

• Demonstrates a surgical conscience by practicing aseptic technique at all times.
• Demonstrates a working knowledge of all required equipment, instrumentation and supplies being utilized during the procedure.
• Initiates the decontamination process of the instrumentation equipment.
• Insures the care of specialty items.
• Verifies sterilization date and package integrity.
• Practice current principles associated with decontamination
• Clean and terminally disinfect instruments, trays, scopes, and etc…
• Identify instruments for immediate turn-around and assure their prompt cleaning
• Perform sterilization activities
• Perform and interpret biological, chemical, and mechanical indicators
• Complete all paperwork and documentation associated with sterilization
• Operate all equipment associated with decontamination and sterilization safely and as recommended
• Maintain sterile inventory
• Identify instruments and supplies
• Receive orders and dispatch instruments and supplies promptly
• Communicate instruments or equipment requiring repairs
• Maintain a clean and orderly work environment

1

• Recognize and report hazards
• Checking rooms on a daily basis, supplying rooms
• Assist and perform related duties based on departmental needs

Clerical Duties all Areas 40%

• Responsible for clinical and clerical functions of the respective unit.
• Performs secretarial duties for the unit including but not limited to faxing, copying, mailing, and typing any essential material.
• Answers telephone promptly and courteously using proper telephone etiquette and routes calls and messages appropriately.
• Ability to work both in the clinical and clerical setting
• Implements appropriate preventative measure for patients identified with safety risks (i.e. falls).
• Schedules follow-up appointments and consults ensuring patient has appropriate information and provide as needed.
• Schedules patients for labs, diagnostic procedures, OR, and radiation treatment (i.e. CT, MRI, Bone Scan, etc.) as ordered by physician.
• Retrieves and/or assists clinical personnel in retrieving diagnostic studies as needed.
• Retrieves and prints schedules for the next day.
• Make sure all charges are placed in a separate bin to be pick up daily for appropriate charges and reconcile charges 0Facility fee from with visits.
• Orders supplies for stock room
• Maintains area stocked with the necessary supplies and forms.
• Mail is to be picked up daily from the Mailroom.

Professional Accountability

• Consistently maintain complete confidentiality of all medical, financial, employees, computer and other sensitive materials, which may violate HIPAA regulations and/or jeopardize the privacy of others.
• Acts as role model and maintain professional demeanor at all times.
• Develops and maintains clinical competency.
• Consults internal experts when appropriate.
• Maintains documentation of the continuing education requirements.
• Maintains CPR provider card.
• Attends all mandatory in-services as directed.
• Actively supports and participates in performance improvement activities
• Seeks/accepts training to learn new skills and maintain current competencies
• Maintains professional certifications/licensure in active status.
• Practices within the guidelines and scope of a certified nursing assistant
• Displays courtesy toward customers by introducing self and addressing customer by name.
• Meets customers’ expectation by listening to them, demonstrating sensitivity and awareness of others.
• Follows through to ensure that established expectations are satisfied; keep customers informed of progress.
• Works effectively and cooperatively in groups/teams to ensure quality patient care.
• Communicates effective with manager and other members of the interdisciplinary team.

2

• Attempts to resolves patient/physicians and visitors complaints and refers unresolved issues to managers.
• Demonstrate dependability/reliability by promptly reporting to work when scheduled.
• Serves as mentor and role model
• Compliance with UM, Hospital and department policies and procedures
• Other duties as assigned

Additional information

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Supervision Received: Reports directly to the Nurse Manager.

Minimum Qualifications (Essential Requirements)

• Graduate from an accredited school of nursing assistant
• Two years recent experience preferred
• Ambulatory experience preferred
• Strong interpersonal communication skills
• Proven track record of building relationships with physicians, direct reports and key staff
• Moderate to advanced computer literacy and skills

Pay and benefits

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Job Status: Full time

Employee Type: Staff