Monarch
Direct Workday career site

Certified Peer Support Specialist / CPSS, Behavioral Health Urgent Care -- Your Lived Experience Can Change Lives

Location
Concord, NC
Listed
6 days ago

Scheduled Weekly Hours: 37.5

Schedule: Friday, Saturday and Sunday (7:00 pm - 7:00 am)

Pay Range Minimum

$17.00

Education We're Looking for: High School Diploma (Required)

Certifications We're Looking For

Certified Peer Support Specialist (CPSS) - State Division of Mental Health, Developmental Disabilities and Substance Abuse Services (USA), Drivers License (Valid) - USA

Experience We're Looking For

Experience working with adults with substance use disorder(s) | 1 Year | Required Lived experience and a personal recovery story related to mental illness or substance use. | Required

Job Description Summary

The Peer Support Specialist, Behavioral Health Urgent Care is primarily responsible for supporting people to achieve their personal goals while enhancing the development of their natural supports, as well as coping and self management skills. This position utilizes personal experience with mental health or substance abuse issues to assist others in achieving desired outcomes.

What You'll Do

  • Share lived experience to support, encourage and enhance a person supported treatment and recovery, including possessing recovery-oriented skills and knowledge.
  • Model and mentor recovery values, attitudes, beliefs and personal actions to encourage wellness and resilience for a person supported and promote a recovery environment.
  • Explore with the individual supported the importance and creation of wellness identify through open sharing and challenging viewpoints.
  • Promote an individual's opportunity for personal growth by identifying teachable moments for building relationship skills to empower the individual and enhance personal responsibility.
  • Model and share examples of healthy social interactions and facilitate familiarity with, and connection to, the local community.
  • Participate in team meetings and provides input into the development of comprehensive crisis plans, including WRAP plan, identifying goals and areas of need and works with the individual to effectively use their plans.
  • Guides and encourages the individual to take responsibility for and actively participate in their own recovery.
  • Assist the individual with self-determination and decision-making while teaching and promoting self-advocacy.
  • Model recovery values, attitudes, beliefs, and personal action to encourage wellness and resilience through groups and while working with individual in the community.
  • Assist with crisis interventions as necessary
  • Assist in the development of relapse prevention and disease management strategies.
  • Communicates and documents encounters and contacts, including groups and individual contact to submit for billing, group notes and individual progress notes in the electronic health record.
  • Maintains positive working relationships with the communities served, including individuals, families, staff, monitoring and licensing agencies, and other stakeholders.
  • Drive and travel as needed. Provide transportation and/or arrange transportation for individuals.
  • Attend staff meetings and other required meetings. Maintain all required training by attending and actively participating in meetings and all required trainings.
  • Maintain certification in all agency, state and federal training requirements.

Benefits

We offer a competitive and flexible total rewards package designed to support the diverse needs of our team members. In addition to base compensation, eligible employees have access to a range of customizable benefits and perks, which may include comprehensive health coverage, retirement plans, professional development support, and more. Specific offerings are tailored to the role, employment type, and location. We look forward to discussing the details of your personalized compensation and benefits package-and what matters most to you-during the interview process.

Make a Difference in Someone's Life!

At Monarch Healthcare, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch Healthcare

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch Healthcare. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch Healthcare will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Read the original posting

From Monarch's careers page, first listed on Rolev.ai on November 4, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

Where is the Certified Peer Support Specialist / CPSS, Behavioral Health Urgent Care -- Your Lived Experience Can Change Lives job at Monarch located?

This Certified Peer Support Specialist / CPSS, Behavioral Health Urgent Care -- Your Lived Experience Can Change Lives position at Monarch is located in Concord, NC. Always check Monarch's application page for specific state eligibility or relocation policies.

How do I apply for the Certified Peer Support Specialist / CPSS, Behavioral Health Urgent Care -- Your Lived Experience Can Change Lives position at Monarch?

This listing links directly to Monarch's Workday application page. You can apply directly on Monarch's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.