Certified Pharmacy Technician

About the role

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth

• Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: Retail Pharmacy
• Maverick All Locations: 20 Maverick Square
• Cradock Building

Position Summary

The Pharmacy Technician is responsible for providing support and assistance to clinical staff in the management of medication ordering and delivery. Full-time Monday-Friday, with rotating evenings, nights, & weekends. Communicates among several individuals, including patients, co-workers, insurance companies and prescribers. Demonstrates compassion and care by proactively identifying and resolving potential problems.

Works on a team to fulfill prescription orders from start to finish with an in-depth understanding of each workstation. Understands and follows applicable Federal and State laws (e.g. HIPAA), regulations, professional stands, and ethical principles. As allowable by state law, certified and trained pharmacy technicians can expand on their clinical and managerial responsibilities.

Displays outstanding customer service skills when interacting with patients, outside providers, referral sources, or others. Reconstitutes and compounds suspensions Balances quality and efficiency in all tasks, contributing to both patient outcomes and broader team goals Demonstrates the ability to communicate effectively and respectfully through verbal and written skills. Documents in accordance with protocol.

Promotes a sense of "teamwork" through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation. Provides leadership to other support staff on the practice team. Works cooperatively and respectfully with others at all levels of the organization. Displays outstanding customer service skills when interacting with patients, outside providers, referral sources or others.

Responsible for continued professional growth and development.

Other Duties & Responsibilities Reads, understands and complies with all Standards of Conduct, JCAHO policies, etc. Adheres to NeighborHealth standards of Employee Conduct and all related policies and procedures by: Demonstrating excellent customer service; Showing respect to other employees; Adhering to standards of cultural competency and non-discrimination; Adhering to standards of privacy; Adhering to attendance and other policies and utilizing appropriate notification and other procedures.

Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety, and other employee safety measures. Uphold's procedures and systems to safeguard the confidentiality of all patient and employee information. Knowledge, Skills, and Abilities Required: EDUCATION: High School graduate or GED required.

Current valid and unrestricted certification from Pharmacy Technician Certification Board of the Institute for the Certification of Pharmacy Technician. Current valid and unrestricted pharmacy technician license from the Massachusetts Board of Registration in Pharmacy. Bilingual Spanish Required. EXPERIENCE: Must have obtained Certification SKILLS/ABILITIES: Ability to work on a team in a fast-paced environment.

Excellent communication skills in English as well as basic reading and math skills. Computer proficiency with an electronic medical record. Commitment to exceptional customer service.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or call to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or "apps."

Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.