Channel Partner

The role: Channel Partner

As the Channel Partner, you will help to manage all channel activities associated with our partners and assist our Sales Executives with prospecting, acquiring, servicing, and retaining high quality customers. At nfrastructure, our partners enable us to deliver world-class, leading edge solutions for our customers.

These partners also have strict requirements as a cost of entry to do business with them that need to be coordinated and tracked. From staying current on certification requirements and planning future certification requirements to working with finance to ensure credit facilities are in place, there are constant, immediate needs in the channel to enable more sales.

Responsibilities

• Understand all partner programs including company requirements
• Maintain excellent relationships with partners, vendors and distributors
• Manage and coordinate daily channel partner activities such as lunch and learns, partner briefings and partner events
• Work with technical management at nfrastructure to schedule educational briefings and technology updates
• Work with sales and marketing to understand and leverage partner offers for customer briefing, technology updates, and other partner funded marketing initiatives
• Understand and manage partner rebate and marketing fund programs
• Responsible for working with various teams within the organization to improve contract renewal rates, and meet and exceed company quotas
• Assist Sales Executives with generating a plan to ensure broad penetration into large accounts
• Manage and support outbound and inbound accounts
• Record accurate and complete information in CRM
• Prepare quotes and make adjustments as appropriate
• Work with Sales Executives and Executive staff on presales activity to ensure product sales are being bought at best price through accurate vendors
• Responsible for working with vendors and manufacturers to obtain the best pricing for hardware opportunities available submitting and maintaining deal registrations for all HW opportunities
• Work with post sales to coordinate accurate, timely and successful procurement of the orders from distributors and vendors to ensure delivery to the end users
• Maintain positive working relationships with manufacturers and vendors
• Support customers when needed, providing order status and tracking information upon request

Requirements

Mandatory

• BA/BS in business or a related field, and a minimum for three years' sales experience in the technology industry
• Knowledge of new contract and renewal contract order processing

Preferred

• Cisco Business Value Specialist certification
• Cisco Certified Business Value Practitioner