Chief Operating Officer

About the role

The Chief Operating Officer reports to the Chief Executive Officer.

Operational Responsibilities

• Oversight of the day-to-day operations of Evergreen Center’s Residential Treatment program
• Responsible for the implementation and monitoring of activities that support the Board approved strategic plan
• Chairs Executive Team and Manager’s Meetings for the Children’s Residential Treatment Program
• Responsible for the implementation and monitoring of administrative operational policies and procedures
• Monitors and oversees activities related to personnel including training, evaluations, promotions/ demotions, schedule changes, conflict resolution, injury reporting and follow up
• Acts as a liaison between the Evergreen Center’s Children’s Residential Treatment program and HR, IT, Facilities, QA, and other support teams as the on-site point of contact

Clinical Responsibilities

• Review and monitoring of behavioral clinical activities
• Reporting of restraints, time outs, and other clinical activities to licensing agencies as required by regulation
• Coordinates clinical development activities and training in partnership with other executives and the Director of Professional Development

Additional Responsibilities

• When necessary, chairs internal review teams and provides follow up
• Participates in the Parent Advisory Council and Human Rights Committee for Children’s Residential Treatment

Qualifications

• Master’s degree in behavior analysis, counseling, psychology, social work, education administration, healthcare administration, or a related field required. Doctoral degree or current enrollment in a doctoral program preferred.
• BCBA certification and Massachusetts LABA licensure, or other independent clinical licensure such as LMHC, LICSW, licensed psychologist, or a comparable credential, preferred.
• Ten years of progressively responsible experience in leadership, clinical services, operations management, or a combination of these areas.
• Experience supporting individuals with intellectual or developmental disabilities and experience in a residential setting are both highly preferred.
• Demonstrated ability to oversee multidisciplinary programs, personnel, regulatory compliance, quality improvement, and organizational operations.
• Ability to communicate effectively and professionally with individuals served, families, employees, senior leadership, governing bodies, regulatory agencies, public safety officials, and community partners.
• Strong leadership, professional judgment, problem solving, organizational, and decision making skills.

Additional Information

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