Claims Adjuster

About the role

Location: Overland Park, KS (Kansas City Metro)

Employment Type: Full-time, In-Office

Salary

$95k - $115k including meaningful equity.

Relocation Assistance Provided

Steadily is hiring an Claims Adjuster who is the very best at what they do. You’ll be surrounded by team members who are the best at what they do, which will just make you even better. You’ll be responsible for guiding our customers through the claims process with empathy, accuracy, and speed - making sure we create a fast, easy, and effortless experience.

This is a full-time, in-office position based in Overland Park, KS.

What You’ll Do

• You will learn the Steadily approach to claims handling, helping create a fast, easy, and effortless experience for our customers.
• Establish new claims by taking customer’s First Notice of Loss
• Request appraisals, estimates, cause & origin reports, and various other reports to assist in the investigation of the claim
• Communicate with customers using their preferred channel of communication (phone, text, email, mail)
• Review estimates and reports and issue payments as owed under the policy contract
• Adjust claim files with extremely high quality, exceeding the expectations of internal/external auditor security, including ample documentation, regular diary entries, and quality application of coverage and compliance with all claims related laws and regulations
• Write exterior estimates with high level of accuracy and attention to detail
• If there is a catastrophe, you will be responsible for helping the entire team in an all-hands-on-deck approach
• Assist in establishing new workflows, improve existing workflows, and build claims processes

Your Background

• Experience: You must possess at least 1 year of experience adjusting P&C Insurance claims. You must possess an adjuster license. You’re a property claims savant. Experience in homeowners, condo, and landlord insurance is a plus. Xactimate experience preferred.
• Nice to Have: You are also knowledgeable on 3rd party claims and 1st party litigation. AIC and/or ARM is a plus.
• Communication: You possess superior verbal and written communication skills. You can communicate concisely and diplomatically, maintaining a calm demeanor and professional communication.
• Insurance: Extensive knowledge of standard claims practices, estimating, claims processes, coverage application, subrogation, SIU and everything in between. Bonus if you have experience in subrogation, fraud investigation, or property damage estimating.
• Digital: You have above average computer skills. You’re great at independently learning new software quickly and are savvy using online resources.
• Self-Driven: You thrive under intense pressure and can manage a large workload with minimal oversight. There is no task too small or beneath you; “that’s not my job” is not in your mantra.
• Hungry: You want to make the leap into an earlier-stage tech company to rapidly accelerate your growth. You want to roll up your sleeves and hustle - you are not looking for a traditional 9-5 job.
• Project Management: As part of this role, you may be asked to assist in projects. Prior project experience is a plus.

Compensation and Benefits

• Compensation: $95k - $115k including meaningful equity.
• Equity: Stock options in a fast-growing company
• Time Off: 3 weeks PTO + 6 federal holidays
• Insurance: Medical, dental, vision, life, disability, HSA, FSA
• Retirement: 401(k)
• Perks: Free snacks, team lunches, collaborative office culture

Locations

• Overland Park, Kansas (Kansas City Metro)
• Relocation assistance available for out of state candidates
• Steadily is building a workplace environment of team members who are passionate and excited to be together in person. Our office is in Overland Park and is key to our fast-paced growth trajectory.