Claims Intern

About the role

Mid-Continent Group, a subsidiary of Great American, based in Tulsa, Oklahoma, specializes in commercial casualty coverages with an emphasis on general liability for the construction, energy, and difficult-to-place business in other industries. Mid-Continent Group provides a broad selection of General Liability, Commercial Auto, Inland Marine and Umbrella products.

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a Fortune 500 company, combines "small company" culture with "big company" expertise. Here, your ideas will be heard, and you'll have the support to succeed. With over 35 specialty and property and casualty operations, there are always opportunities to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Mid-Continent Group is accepting resumes for Claims Internship candidates starting employment in May through the summer of 2027 with a hybrid work schedule in Tulsa, Oklahoma. The Claims Internship program includes a combination of activities aimed at giving the intern a full understanding of the Claims department and how they interact with other functions within the organization. The program is a potential pathway to a career in insurance. Internships typically consist of a 10-week period over the summer.

Responsibilities

Within the Claims team, interns will work on meaningful assignments and gain exposure to a variety of claims functions, including claims handling, analysis, investigation, and negotiation. To gain a broader perspective of the business, interns will have the opportunity to meet with individuals who work in other functions within the group. Responsibilities will include:

• Claim handling assignments including initial coverage analysis, first contact, investigation, and technical writing.
• Work with the Claims Operations team to request medical canvases, work in the litigation database, and other operations team functions.
• Learn and perform functions utilizing the various claims systems, programs, and databases.
• Various reading assignments, self-study courses, case studies, and projects, on a diverse range of topics, providing a foundation of insurance knowledge and overall professional development.
• Participation in seminars and workshops, including Claims College and Great American University offerings.
• Participate in special projects within the organization.

Networking

• Interns will participate in activities with other interns of Great American Insurance Group, employees, and leaders throughout the organization.
• In addition to the on-the-job learning that takes place, interns also attend lunch-and-learns to further develop their business knowledge.
• The interns will also participate in the organization-wide Claim Intern Program, meeting regularly with claim interns across the divisions and lines of business.

Qualifications

• 3.5 preferred GPA, with a 3.0 minimum GPA for consideration
• Proven leadership skills through work experience (prior internship/co-ops a plus), campus involvement, and/or extracurricular activities
• Superior communication, analytical, planning, and organizing skills
• Self-motivated, as the nature of the internship may have virtual aspects
• Current student in a bachelor's degree program in a wide range of majors, with Insurance & Risk Management students encouraged to apply
• May 2028-2029 graduate preferred but not required

Benefits

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

• Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.
• *Excludes seasonal employees and interns.