Claims Representative Intern

About the role

A career at Concord Insurance Group is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

About the role

Hello, future Concord Group Insurance Intern! We're very excited to welcome you to our team this summer! As an Associate Claims Adjuster Intern, you'll be joining a collaborative group of Adjusters in our Claims Department. During your internship, you'll receive all the support you need to be successful including on-the-job training and mentorship from our talented team members. You won't just be job shadowing, you'll be doing real work through a series of projects and tasks designed by our senior leadership team.

Our 10-12-week program is structured to provide you with a well-rounded education in the insurance industry and an opportunity to explore the many career paths our company has to offer. The goal of our program is to provide you with all the fundamentals you need to pursue a role with Concord Group Insurance post-graduation!

What you'll bring

• A strong desire to learn! Our internships are designed to give you exposure to many aspects of the insurance industry
• Critical thinking and problem-solving skills
• The ability to work as part of a team. Collaboration between team members is a fundamental part of our company values; we learn from each other, lend a helping hand when needed and share ideas in order to best serve our policyholders and independent agents
• Proven organizational skills which will serve you well during your internship
• Effective communication skills including the ability to present and share information, and report analytical findings
• Experience with Excel
• At least a 3.0 GPA and a study focus in the following areas: Business Administration, Business Management, or Justice Studies

What you'll learn

• What it means to be a mutual insurance company and how Concord Group Insurance helps protect what matters most, from the homes and cars that families rely on, to the small businesses that help communities thrive.
• How to utilize industry specific programs such as Claims Pro and Kaplan Financial
• The fundamentals of the claims process

What you'll be doing

• Working directly Claims Department leadership to complete special projects relating to claims activities
• Gaining exposure to all types of Property & Casualty claims, including Physical Damages, Bodily Injury and Property
• Helping us build an even better internship experience through your insights and feedback!
• At the conclusion of your summer internship, you will present your work, skills, achievements and experience to our senior leadership team