Claims Specialist, Coverage & Liability Unit

About the role

• Claims Specialist, Coverage & Liability Unit | Tesla (Finance)
• Location: AUSTIN, Texas | Req ID: 286244 | Job Type: Full-time
• What to Expect

Tesla is seeking an experienced Claims Specialist to join the Insurance Team. This role focuses on resolving insurance claims with compassion and efficiency while delivering outstanding customer service. The successful candidate will analyze policies, manage investigations, and collaborate with various stakeholders to ensure equitable outcomes for all parties involved.

What You'll Do

• Analyze, review, and interpret policies to assess coverage and liability
• Determine necessary investigations for complex claims to reach fair conclusions
• Oversee work performed by independent adjusters or appraisers
• Document, verify, and review damages while evaluating and settling claims
• Investigate subrogation, handle total losses, and process salvage returns
• Maintain daily communication with adjusters, insureds, claimants, attorneys, vendors, and agents
• Establish and maintain appropriate loss and expense reserves for claims

What You'll Bring

• Bachelors Degree, or equivalent experience
• 2+ years of experience handling claims with expertise in coverage, investigation, litigation, negotiation, damage/injury evaluation, personal injury protection, medical payments coverage, salvage, subrogation
• Knowledge of state laws and regulations related to general liability claims handling
• Basic understanding of claims mathematics, construction, auto physical damage, medical terminology, and legal issues
• Ability to be onsite daily
• Property and Casualty (P&C) adjuster’s license in the state of domicile, plus non-resident adjuster’s licenses in all other states where required—or the ability to obtain them within 60 days of starting

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program
• Earned Wage Access: Real-time pay access paid daily, subject to eligibility and schedule (applicable for below Sr. Managers levels)