Clerk Typist 3 (Local Government) - York City Housing Authority - Bilingual English/Spanish

About the role

We all know how important affordable housing is in our lives. Consider becoming a part of the team that addresses affordable housing in York City and York County! York City Housing Authority is hiring a qualified candidate who can read, write, and speak in Spanish for this Clerk Typist 3 role in our Management Office. On our team, you will become a crucial part of how the office communicates with current and future tenants, schedules maintenance work, and improves efficiency in our day to day clerical operations. Apply now for the chance to take part in work that supports decent, safe, and affordable housing!

This position serves as the primary point of contact for visitors and callers and provides clerical support to ensure the efficient operation of the Housing Authority’s reception area. Your efforts will ensure our team can communicate with and work to meet the needs of the people we serve. As a Clerk Typist 3, you will perform the following duties:

• Customer Service: Answer and screen phone calls, greet visitors, assist with the complaint process, and offer clear information on Housing Authority programs and services
• Work Order Support: Receive and process maintenance requests from tenants, communicate with maintenance personnel, and verify the completion of work
• Scheduling Coordination: Arrange appointments for inspections, maintenance, and redecoration of vacated units; vehicle maintenance; and contracted services
• General Clerical Assistance: Sort and distribute incoming mail, prepare outgoing correspondence, and type, edit, copy, scan, organize, and distribute letters, memoranda, reports, and other documents
• Supply Oversight: Monitor and request office and maintenance supplies, assist with inventory, stock shelves, and distribute supplies as needed
• Reception Space Maintenance: Help keep the waiting area clean, orderly, and welcoming; open, close, and secure the waiting area as needed

Work Schedule and Additional Information

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Experience and Training Requirements

• Six months as a Clerk Typist 2, and educational development to the level of completion of high school; or
• One year of progressively complex clerical typing experience and completion of high school; or
• Six months of moderately complex clerical typing work and completion of a post high school business curriculum; or
• Any equivalent experience and/or training which provided the required knowledges, skills, and abilities.

Other Requirements

• This position requires the selected candidate to be able to read, write, and speak in Spanish. You may be contacted for a Spanish speaking proficiency evaluation conducted by the Bureau of Talent Acquisition, PA Office of Administration. If contacted, you must pass the speaking evaluation in order to be deemed eligible for this position. Your proficiency in reading and writing in Spanish must be demonstrated during the probationary period to achieve regular status in the position.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

Additional information

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
• your score may be lower than deserved.
• you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.