Client Account Manager, Mining

About the role

Client Account Managers are the primary contacts for AECOM's relationships with mining clients that are strategically important at a regional, business line, or global level. They are responsible for developing, growing, and sustaining our mining business with their client(s), working across our organization to deliver integrated solutions that leverage our full suite of mining capabilities, technical expertise, and local and global resources. This role ensures we consistently bring the best of AECOM to our mining clients-safely, efficiently, and on time.

AECOM is seeking an experienced and dedicated Client Account Manager to join our global mining team. This role focuses on building and strengthening long-term partnerships with mining clients, understanding operational and project needs across the mining lifecycle, and driving account growth through high-quality service delivery and strategic collaboration.

Responsibilities

• Serve as the primary point of contact between AECOM and key mining clients, fostering strong, collaborative, and trusted partnerships
• Develop a deep understanding of client operations-including exploration, development, production, closure, and sustainability objectives-to provide tailored solutions
• Manage successful delivery of mining-related projects by coordinating with Technical Delivery teams to ensure safe, timely, and cost-effective execution
• Identify opportunities to expand services across the mining value chain and partner with Market Sector Leads to develop proposals and capture new work
• Represent AECOM and maintain relationships with mining clients, regulatory authorities, local communities, and relevant stakeholders in the region
• Lead client retention and satisfaction efforts to ensure long-term engagement and repeat business
• Collaborate across disciplines and business lines to deliver integrated solutions, including environmental services, water management, infrastructure, and mine engineering
• Mentor and support team development, contributing to employee retention, capability building, and internal advancement

Minimum Requirements

• BA/BS in (specific degrees) or related field
• 12 years of relevant experience or demonstrated equivalency of experience and/or education, including 4 years in a leadership role
• Proven experience working directly with C-suite level client contacts, on their large-scale mining projects
• Well-established network of C-suite level contacts within the mining industry
• Demonstrated ability to manage through influence in a matrixed or team-based environment

Preferred Requirements

• Experience in organizational development, client service management, program management, design, construction management, and/or business development for mining projects
• Experience interfacing with state and local jurisdictions and mining regulatory agencies
• Recognized leader in developing and maintaining relationships with key mining clients
• A collaborative, team-oriented individual capable of working effectively with operations, project, and marketing teams at all levels

Additional Information

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.