Client Associate

Position Overview

The Client Associate is a client-facing role supporting the Quality Equity Group's institutional and private wealth business. You will be a primary contact for clients and Wealth Managers. You will provide high-touch service across onboarding, account management, and day-to-day needs. You will also act as backup equity trader when the team's primary trader is unavailable. You will work closely with Portfolio Management, Operations, Compliance, and Business Controls. For the right candidate, this is an excellent opportunity to grow within the Quality Equity Group and take on increasing responsibility over time.

Responsibilities

• Act as a primary contact for existing and prospective clients. Respond promptly, follow up diligently, and escalate complex issues as appropriate.
• Work with Neuberger Wealth to service end-client requests.
• Prepare and review client meeting presentations and support materials for team communications.
• Open new individual and entity accounts. This includes document preparation, KYC review, quality checks, and funding coordination.
• Process account maintenance requests, such as KYC updates, control and interested party changes, and feature changes (check writing, margin, options).
• Review and process disbursements, securities gifting, and transfers accurately and on time.
• Support the client online reporting portal, including setup and ongoing inquiries.
• Fulfill requests for account documents, performance reports, and tax materials.
• Keep client records and activity logs accurate across internal systems.
• Assist with ad hoc team projects.
• Serve as backup equity trader. Execute trades in Charles River and Aladdin per portfolio manager direction and firm policies. Monitor open orders, trade status, and settlements.
• Build working knowledge of the team's equity strategies and client portfolios.

Qualifications

• Bachelor's degree
• 0-2+ years of experience
• SIE, Series 7 and 66 licenses, or ability to obtain them within the firm's timeline
• Excellent written and verbal communication skills, with a professional and warm manner with high-net-worth clients
• Strong organization, attention to detail, and follow-through
• Ability to prioritize multiple tasks in a fast-paced, client-driven environment
• Proficiency in Word, Excel, and PowerPoint
• Collaborative, proactive, and accountable
• Passion for client service, investment excellence, and sustainable business practices

Additional information

Applicants must be authorized and have the right to work in the country where the role is located without the need for current or future sponsorship.

Compensation Details

The salary range for this role is $80,000-$100,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. This range is only applicable for jobs to be performed in the job posting location.

An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, business sector, performance, shift, travel requirements, sales or revenue-based metrics, market benchmarking data, any collective bargaining agreements, and business or organizational needs.

This job is also eligible for a discretionary bonus, which, along with base salary and retirement contributions, is part of our total comprehensive package. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, retirement, life insurance and other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, production, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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