Cerity Partners
Direct Workday career site

Client Experience Director

Location
West Conshohocken, PA
Listed
2 days ago

About the role

Are you passionate about building relationships that fuel the firm's expansion? Then this may be the perfect fit for you!

The Client Experience Director role is tasked with cultivating new individual prospect relationships and supporting the firm's growth initiatives. The ideal candidate should possess extensive experience in engaging and building relationships with prospective individuals while having a strong understanding of Wealth Management concepts including, financial planning, tax and estate planning, risk management, private and public markets.

Primary Responsibilities

  • Drive engagement with prospective clients sourced externally through defined inbound and outbound activities.
  • Collaborate with internal stakeholders to ensure a seamless onboarding experience for new prospects.
  • Manage the prospect pipeline effectively using activity-based metrics and qualitative engagement.
  • Track and report key business development metrics such as pipeline progress, conversion rates, and revenue growth.

Required Qualifications

  • A bachelor's degree in Business, Finance, or a related field; an MBA or CFP® designation is advantageous.
  • Over five years of experience in business development, sales, and relationship management within financial services or wealth management.
  • Demonstrated success in meeting or exceeding growth targets.
  • Strong knowledge of investment products, financial planning, and the regulatory environment.
  • Experience with the client conversion process.
  • Excellent communication, negotiation, and interpersonal skills.
  • Self-motivation and the ability to work both independently and collaboratively.
  • FINRA Series 7 and 66 (or 63 & 65) licenses are required.

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.

Compensation Range

$100,000 - $130,000

Why Cerity Partners

Our people drive our success by working together to deliver exceptional service to our clients. Below is a glimpse of the key elements of our total rewards package:

  • Health, dental, and vision insurance - day 1!
  • 401(k) savings and investment plan options with 4% match
  • Flexible PTO policy
  • Parental Leave
  • Financial assistance for advanced education and professional designations
  • Opportunity to give back time to local communities
  • Commuter benefits

Cerity Partners is committed to working with and providing accommodations to applicants with disabilities or special needs. For those needing accommodations, please reach out to. Applicants must be authorized to work for any employer in the U.S.

Equal opportunity and legal notices

Cerity Partners is committed to providing an environment where all individuals can be their authentic selves. We are an Equal Opportunity Employer who respects each individual and supports the diverse cultures, perspectives, and experiences of our colleagues. We are dedicated to building an inclusive and diverse workforce and will not discriminate based on race, religion, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Read the original posting

From Cerity Partners's careers page, first listed on Rolev.ai on November 8, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

Where is the Client Experience Director job at Cerity Partners located?

This Client Experience Director position at Cerity Partners is located in West Conshohocken, PA. Always check Cerity Partners's application page for specific state eligibility or relocation policies.

How do I apply for the Client Experience Director position at Cerity Partners?

This listing links directly to Cerity Partners's Workday application page. You can apply directly on Cerity Partners's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

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