Client Experience- Program Coordinator Intern(Summer 2027 Internship)

About the role

This position is not available for visa sponsorship.

Why Netsmart?

At Netsmart, we're passionate about using technology to make a meaningful impact in healthcare. We partner with organizations across the country that provide mental health and addiction treatment, intellectual and developmental disability support, senior living, home health, hospice, palliative care, and other essential human services. Through innovation and collaboration, we help caregivers and providers deliver better outcomes and improve the lives of the individuals and communities they serve.

Internship Program Overview

Our Futures Program is designed for students who want to gain real-world experience while making a meaningful impact. During this 10-week summer experience, participants work on hands-on projects, build connections with leaders and associates across Netsmart, and take part in professional development, networking, and social events.

As a Future, you'll gain valuable skills, explore healthcare technology, and experience a culture built on collaboration, innovation, and purpose, all while contributing to work that truly matters. If you aren't local to the Kansas City Metro, we will have housing options for you available (certain criteria will have to be met to qualify for housing).

Responsibilities

• Support the creation and maintenance of dashboards, scorecards, and reports that communicate program performance against defined goals and objectives.
• Assist with identifying opportunities to improve processes, increase program adoption, and enhance stakeholder engagement across the organization.
• Help maintain documentation, process workflows, communication materials, and program artifacts to ensure consistency and accuracy.
• Assist with data collection, validation, and analysis activities to support program metrics, value realization tracking, utilization reporting, and identification of trends, opportunities, and areas for improvement.

Qualifications

Required

• Rising Senior with graduation date for bachelors or masters December 2027, May 2028
• Effective and efficient communication skills
• Ability to organize, prioritize and schedule a high workload
• Demonstrated analytical and problem-solving abilities.
• Strong collaborative skills and the ability to communicate effectively with various audiences.

Preferred

• Experience in working with data sets and identifying trends, patterns, and opportunities for improvement
• Ability to communicate data-driven insights through reports, presentations, and visualizations

Additional information

Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.

Pay and benefits

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

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