Client Partner

Job responsibilities

• You will achieve established revenue targets, forecast and manage sales, revenue and margins at existing clients.
• You will establish, grow and nurture long-term, value-based relationships with a growing number of senior client stakeholders, focusing on 1-3 accounts at a time.
• You will partner closely with technical leaders to support the delivery team, ensuring they have what they need to be successful.
• You will engage in consultative business development, growing relationships both vertically and horizontally.
• You will approach client executives as true business partners, expanding the company's breadth and depth to its full potential.
• You will take a consultative approach to working with our clients' C-level executives and other stakeholders to achieve their business goals, redefine their industries, drive complex negotiations and resolve conflicts.
• You will help develop a range of IP and best practices around client and portfolio development to build the client base into a significant strategic asset.
• By understanding a client's strategy inside out, you will identify opportunities to improve the partnership and increase revenue throughout the duration of the partnership.
• You will maintain a watchful eye on how Thoughtworks executes engagements and take a proactive approach to mitigating potential risks before they arise.

Job qualifications

Technical Skills

• You will have a strong understanding of the Business Services industry or Private Equity firms, including key trends, drivers and relevant players.
• You will have experience in diverse senior executive and revenue-generating roles, demonstrating strong business acumen.
• You will have the ability to develop strategic account plans and create mutually beneficial value propositions.
• You will have proven experience managing senior client relationships and strategic partnerships across the C-suite.
• You will have a consultative and solution-oriented approach to driving client business outcomes.
• You will have experience driving thought leadership and innovation for clients.
• You will have the ability to influence decisions through industry insights, innovation and client success stories.
• You will have a strong understanding of digital disruption and emerging technology trends.
• You will have experience in agile and custom software development project delivery.
• You will have the ability to connect business strategy, technology and innovation to build long-term client partnerships.

Professional Skills

• You will have a global perspective and a sophisticated understanding of business dynamics.
• You will have strong strategic thinking skills, translating concepts into practical actions and compelling client value propositions.
• You will be a goal-oriented self-starter with strong consultative skills and the ability to establish rapport and credibility.
• You will have a forward-thinking mindset, bringing thought leadership and innovation into client partnerships.
• You will have a solutions-oriented approach, influencing decisions through industry trends and client success stories.
• You will have the ability to balance strategy and execution while driving business transformation and change.
• You will have experience engaging with C-suite stakeholders on business strategy, delivering outcomes and identifying revenue growth opportunities.
• You will have the ability to translate complex technical and strategic concepts into practical, actionable solutions.
• You will thrive in a collaborative, transparent environment that encourages openness, feedback and continuous change.
• You will have strong negotiation skills, experience with diverse commercial models and an understanding of margins, pricing strategies and competitive positioning.

Other things to know

Learning and Development

• There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you.
• But we also balance autonomy with the strength of our cultivation culture.
• This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow.
• We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

Responsible Use of AI in Recruitment

• At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions.
• Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers.

• We are committed to fairness and responsible AI.
• We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures.
• We hold our third-party vendors to these same high standards through a rigorous governance process.
• For additional information, please see our full Thoughtworks AI Policy for Recruitment.