Client Project Manager (EPIC or other EMR Experience Required) Pittsburgh or Camp Hill Hybrid

Job Summary

This position is a hybrid role, requiring the selected candidate to work from our Pittsburgh office Tuesday through Thursday each week.

This role is responsible for the successful planning, execution, and delivery of projects, ranging from strategic enhancements, small, mid-size to large individual initiatives. The individual in this role will lead all aspects of the project lifecycle, from initial concept to final delivery, ensuring projects are completed on time, within budget, and to the required quality standards.

This includes managing resources, mitigating risks, and fostering effective communication amongst stakeholders. The role requires a high degree of organizational skill, proactive problem-solving, and the ability to manage multiple priorities simultaneously.

Essential Responsibilities

• Strategic Planning & Execution: Develop comprehensive project plans, including detailed schedules, resource allocation, budget management, and risk assessments. Proactively identify and mitigate potential project roadblocks.
• Scope Management: Define and manage project scope, ensuring all deliverables align with business objectives. Manage changes to scope effectively and efficiently.
• Resource Management: Allocate and manage project resources (human, financial, and material) effectively to optimize performance and meet project deadlines.
• Stakeholder Management: Build and maintain strong relationships with key stakeholders, communicating project progress, addressing concerns, and managing expectations.
• Risk & Issue Management: Proactively identify, assess, and mitigate project risks and issues, implementing appropriate corrective actions. Maintain a detailed RAID log.
• Reporting & Documentation: Prepare and deliver comprehensive project status reports, maintaining meticulous documentation, including project plans, meeting minutes, project artifacts, and approvals.
• Team Leadership & Collaboration: Lead and motivate project teams, fostering a collaborative and productive work environment.
• Quality Assurance: Implement quality control measures to ensure projects meet defined quality standards.
• Other duties as assigned or requested

Required

• Bachelor's degree in Healthcare, Information Technology, Business or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree

Preferred

• None

Required

• 3 years of experience in project management to include successfully delivering complex projects on time and within budget and managing multiple projects concurrently
• Proficiency in project management software (e.g., MS Project, Jira, Asana, etc.)

Preferred

• Experience in project management in the healthcare or health insurance industry
• Experience using a range of project methodologies (Agile, Waterfall, etc.)

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• Project Management Professional (PMP)

Skills

• Strong understanding of project management principles and best practices.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional written and verbal communication skills, including the ability to present information clearly and concisely to diverse audiences.
• Strong organizational and time management skills, with a demonstrated ability to prioritize tasks and manage competing demands.

Language (Other than English): None

Travel Requirement

25% - 50%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

• Position Type
• Office-based
• Teaches / trains others regularly
• Rarely

Travel regularly from the office to various work sites or from site-to-site

Works primarily out-of-the office selling products/services

• Never
• Physical work site required
• Yes
• Lifting: up to 10 pounds
• Constantly
• Lifting: 10 to 25 pounds
• Rarely
• Lifting: 25 to 50 pounds
• Never

Compliance Requirement

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

California Consumer Privacy Act Employees, Contractors, and Applicants Notice