Client Relationship Administrator (Hybrid - Edgewood, NY)

Responsibilities

• Manage project schedules, risks, scope of work, and budgets.
• Make sure operational teams and subcontractors understand client requirements.
• Build and maintain strong client relationships, providing day-to-day advice and support.
• Promote the organization's capabilities and identify sales opportunities to refer to account managers.
• Support contract extensions and additional business within assigned accounts.
• Establish consistent processes for reviewing service metrics and reporting.
• Manage contracts that may vary in duration, value, and strategic importance.

How you'll contribute

• Knowledge and experience: Apply established procedures and concepts in your discipline, drawing on formal training or relevant work experience. Develop a basic understanding of related disciplines.
• Teamwork: Understand how your work supports the team and how the team works with others in the discipline.
• Ownership: Manage your own workload and complete administrative, data organization, and coordination tasks with moderate supervision.
• Problem-solving: Recognize and resolve typical issues in your work area, selecting from established options and seeking approval when needed.
• Impact: Support your team through the quality of the services and information you provide, following standardized procedures and practices.
• Communication: Use clear communication to exchange information with clients and colleagues.

Qualifications

• Experience in client relationship management, account support, or service delivery.
• Ability to coordinate work across teams and keep track of schedules, risks, scope, and budgets.
• Experience monitoring service performance, working with metrics, or preparing reports.
• Strong written and verbal communication skills, with the ability to provide clear and responsive client support.
• Organized approach to managing multiple priorities and following established procedures.
• Sound judgment and problem-solving skills, with the ability to address routine issues and escalate others appropriately.

Compensation Range

The salary range for this position is $28/hr - $30/hr

Bonus Eligibility: Bonus Eligible

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

• All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.
• Apply by clicking the application link and submitting your information.
• The deadline to apply for this role is December 1, 2026

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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC " Know Your Rights " poster.