Client Service Associate

About the role

We are seeking a polished and dependable Client Service Associate to join our team in Houston. In this role, you will be the primary point of contact for clients, ensuring a seamless and high-quality service experience from start to finish. The ideal candidate is organized, client-focused, and capable of delivering solutions with professionalism and clarity.

Responsibilities

• Serve as a key liaison between clients and internal teams to ensure timely and accurate support
• Maintain strong communication and provide tailored assistance to address client needs
• Manage client accounts, documentation, and service records with high attention to detail
• Assist with onboarding new clients and guiding them through the service process
• Identify opportunities to strengthen client satisfaction and build long-term relationships
• Support administrative tasks and contribute to internal coordination
• Uphold company standards and ensure a professional client experience at all times

Qualifications

• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Ability to handle client inquiries with professionalism and discretion
• Detail-oriented with strong problem-solving skills
• Proactive mindset and willingness to learn
• Ability to work independently and collaboratively

Additional Information: Benefits

• Competitive salary between $55,000 and $60,000 per year.
• Opportunities for professional growth and advancement.
• Skill-building and career development support.
• Collaborative and supportive work environment.
• Full-time position offering job stability and long-term potential.