Client Solutions Lead

About the role

Location: On Site (Los Angeles) | Department: Client Solutions | Experience: 6-8 years

Job Overview

We're seeking a strategic, analytical leader who excels at solving complex problems, communicating with confidence, and leading across teams to help clients achieve their business objectives.

As a Client Solutions Lead, you'll own strategic planning and the growth agenda for key client partnerships, working directly with C-suite and senior client executives to shape growth strategies and drive measurable outcomes. You'll develop executive-ready recommendations, lead strategic planning and client engagements, and align cross-functional teams around the highest-impact opportunities. You'll build trusted executive relationships, exercise sound judgment, and drive initiatives from insight through execution to deliver growth for both our clients and TubeScience.

Key Responsibilities

• Own Annual Account Planning: Own the development of account strategy and translate client business objectives into clear priorities, growth strategies, and cross-functional action plans. Bring a clear strategic point of view, identify challenges, assess priorities, and determine the highest-impact opportunities and next steps.
• Lead Quarterly Business Reviews: Own the QBR narrative and provide strategic direction on executive-ready materials, ensuring performance, strategic recommendations, and growth opportunities are synthesized into a compelling strategic point of view. Lead client discussions, including with senior and C-level stakeholders, and align cross-functional leadership teams around account priorities and next steps.
• Own Industry & Competitive Intelligence: Develop a strong understanding of relevant industry trends, competitive activity, and client business developments. Translate external intelligence into strategic perspectives and recommendations that inform account strategy and executive conversations.
• Own Account Priorities & Escalations: Set and drive account priorities, identify and pursue high-impact opportunities, and resolve blockers. Align cross-functional leadership teams and drive accountability for follow-through and exercise sound judgment on risks, trade-offs, and escalations.
• Lead Opportunity Identification: Identify and prioritize opportunities to deepen client relationships by understanding client needs, diagnosing business challenges, and shaping strategic recommendations around the TubeScience capabilities and solutions best positioned to drive impact.
• Own Stakeholder Relationships: Build and own trusted relationships with senior and C-level client executives, serving as a strategic advisor through strong communication, sound judgment, and a clear point of view. Lead client conversations and engagements, ensuring alignment around shared business objectives, priorities, and next steps, while driving consistent follow-through

Required Qualifications

• 6-8 years of experience in strategy consulting, digital marketing, media strategy, account management, or another performance and growth focused role.
• Exceptional problem-solving and analytical skills, with the ability to synthesize complex information, develop a clear strategic point of view, and translate insights into high-impact recommendations and growth strategies.
• Exceptional written and verbal communication skills, with the executive presence and confidence to lead C-suite and senior client conversations, communicate a clear strategic point of view, influence and negotiate across stakeholders, and drive alignment and unblock decisions
• Strong organizational, leadership, and project management skills, with the ability to prioritize across complex initiatives, align and influence cross-functional leadership teams, and drive outcomes through influence without direct authority.
• Strong judgment and a high degree of ownership, with the ability to operate autonomously, navigate ambiguity, make strategic decisions, and maintain momentum in a rapidly evolving environment.
• Strong commercial judgment and strategic perspective, with the ability to identify opportunities that address client challenges, expand the value delivered through TubeScience's solutions, and support long-term partnership growth.

Preferred Qualifications

• Familiarity with paid social and digital advertising platforms, including Meta, TikTok, YouTube and Snapchat and an understanding of key performance metrics such as ROAS, CAC, AOV, and CLV.
• Experience with reporting, CRM, or business intelligence tools, with the ability to use data and reporting to inform client conversations and business decisions.
• Prior people management experience is a plus, with the ability to coach, develop, and support the growth of others.

Compensation & Benefits

• Competitive salary range: $170,000 - $200,000 USD per year based on experience
• Performance-based bonus
• Health, Vision & Dental coverage
• Unlimited PTO
• 401(k) + Matching
• Life Insurance
• Paid Sick Days
• Parental Leave (up to 12 weeks)
• And more!