Client Success Manager
- Location
- New York, NY · On-site
- Job type
- Full-time
- Level
- Senior
- Experience
- 3+ years
- Listed
- 30 days ago
Skills & highlights for this role
- account management
- client analytics reporting
- campaign performance analysis
Also useful
- linear TV
- CTV
- programmatic video
Responsibilities
- Have a strong understanding of Simulmedia’s value proposition and product offerings
- Understand customer business objectives and pain points (e.g., to tailor Simulmedia’s solutions to solve client challenges, etc.)
- Have a deep comprehension of how marketers operate and make decisions
- Collaborate with sales to evaluate potential partnerships (MSAs, SOWs, etc)
- Serve as main day-to-day point of contact for clients, and partner with Sales to drive renewal revenue and new business opportunities
- Define and own current account plans to drive client’s key performance metrics, while developing account growth plans to drive incremental renewal business
- Craft compelling stories around data insights & analytics to demonstrate the value of Simulmedia’s TV+ platform
- Own client list and manage expectations/timelines, acting as the project manager with internal stakeholders
- Deliver platform demos and custom analytics/reporting to prospective and current clients
- Partner with planning and activation teams to to successfully and seamlessly deliver against nuanced campaign objectives
- Proactively champion new product initiatives to enhance our differentiation in market, identifying emerging trends and opportunities through research and client engagement
- Attend and collaborate in onsite, in-person meetings on a regular daily basis
Qualifications
- 3-5 years of client service experience in account management, media sales, marketing, advertising, or ad tech
- 3+ years of experience managing multiple client accounts simultaneously
- Experience working with marketing decision-makers in companies as well as collaborating with agency partners
- Track record of reaching and exceeding business targets
- Detail-oriented, proactive, and organized
- Strong verbal and written communication skills
- Experience in interpreting data and sharing client analyses in a compelling format
- People-driven, with strong interpersonal skills
- Adaptable person who can deal with rapidly changing TV industry and thrives on working in a data-driven environment
Bonus
Experience in both linear TV and either CTV or programmatic video
About Simulmedia
Simulmedia is transforming the way brands, marketers and agencies reach audiences. Our leading advertising platform, TV+, allows clients to unlock new viewers across linear TV, CTV and video games. From advanced data analytics to predictive modeling to real-time analytics and more, our cutting-edge tools make it easy for advertisers to deliver impactful campaigns that drive measurable outcomes.
Our Client Success Manager is someone who has a passion for problem-solving and account management and is seeking a role with direct impact on the short- and long-term success of our clients’ business. Excellent communication and analytical skills are critical. The individual needs to be able to break down complex data-driven solutions with simplicity, think strategically about a client’s business to drive results through relevant campaigns, and liaise with stakeholders ranging from agency media planners and buyers to brand CMOs and CEOs.
From Simulmedia's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Client Success Manager job at Simulmedia located?
This Client Success Manager position at Simulmedia is located in New York, NY (On-site). Always check Simulmedia's application page for specific state eligibility or relocation policies.
What qualifications are required for Client Success Manager at Simulmedia?
For the Client Success Manager role, Simulmedia highlights 3+ years of relevant experience; experience with account management, client analytics reporting, campaign performance analysis. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Client Success Manager position at Simulmedia?
This listing links directly to Simulmedia's Lever application page. You can apply directly on Simulmedia's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.