Client Support Intern
- Location
- Moraine, OH · On-site
- Job type
- Internship
- Level
- Entry level
- Listed
- 30 days ago
Skills & highlights for this role
- Tier 2 technical support
- hardware and software troubleshooting
- IT asset inventory management
Also useful
- ticketing systems
- PC and mobile device configuration
About the role
Internship Summary The Winsupply Internship Program offers students a unique opportunity to build valuable skills through immersive classroom learning, off-site training, and a collaborative capstone project. The program is structured to promote professional development by offering mentorship, meaningful networking opportunities, and hands-on experience in real-world projects. Participants will not only develop their careers but also make a significant impact within the Winsupply organization, contributing to innovative solutions and long-term success.
Position Summary
We are seeking a proactive and tech-savvy Client Support Intern to join our IT team. This role focuses on analyzing and resolving Tier 2 technical issues that escalate beyond the Tier 1 Helpdesk, provisioning and maintaining hardware for local companies, and assisting with employee onboarding. The intern will also play a key role in inventory management, troubleshooting hardware and software issues, and supporting various IT needs at the main campus. This is an excellent opportunity for students or recent graduates interested in gaining hands-on experience in IT support and operations.
Key Responsibilities
- Address and resolve Tier 2 help desk escalations through the ticketing system.
- Follow up on outstanding tickets to ensure timely resolution.
- Install and configure hardware and software for new employee onboarding.
- Provide support for PCs, phones, and mobile devices on campus.
- Manage and monitor internal IT assets to maintain accurate inventory records.
- Troubleshoot technical issues related to computers, smartphones, and tablets.
Assist with billing, leasing, ordering, and evaluating new equipment. Perform other duties as assigned to support the IT team. Competencies for Success Communication Skills Proactiveness Adaptability Ability to work both independently and collaboratively Problem solving Networking skills Self-motivation Willingness to learn Critical thinking Integrity
Qualifications & Requirements
Minimum Qualifications Currently enrolled in an accredited university or college, either at the undergraduate or master's level. One semester post-graduation
About the Company
Winsupply is in the business of creating and enabling entrepreneurs to achieve their dreams through wholesale distribution. Winsupply is a group of over 680 locally-owned companies that operate across a variety of industries, including HVAC, Plumbing, Electrical and more. The purpose of the support services campus is to eliminate obstacles and provide support to help our entrepreneurs succeed. Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back-office operations.
Equal opportunity and legal notices
Physical Demands The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations: Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.
We are committed to inclusion, diversity, and equal employment opportunity, regardless of race, color, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other factor protected by applicable federal, state, or local laws.
From Winsupply's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Client Support Intern job at Winsupply located?
This Client Support Intern position at Winsupply is located in Moraine, OH (On-site). Always check Winsupply's application page for specific state eligibility or relocation policies.
What qualifications are required for Client Support Intern at Winsupply?
For the Client Support Intern role, Winsupply highlights experience with Tier 2 technical support, hardware and software troubleshooting, IT asset inventory management. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Client Support Intern position at Winsupply?
This listing links directly to Winsupply's SmartRecruiters application page. You can apply directly on Winsupply's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.