Clinic Operations Manager

What You'll Do

Administrative & Operational Support

• Manage clinic resources, supplies, and equipment to maintain a welcoming, professional, and child-centered environment.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Coordinate facility maintenance, including repairs and replacement of perishable items.
• Support clinical teams by addressing day-to-day operational needs and promoting a seamless workflow.
• Review schedules to make recommendations on intake needs (when additional clients can be welcomed) and staffing needs (when more Behavior Technicians are required).
• Plan and organize staff appreciation activities, holiday celebrations, spirit weeks, and seasonal arts and crafts for children.
• Support community outreach and marketing efforts, including planning and attending job fairs, conferences, and events, and building partnerships with local organizations and referring providers.

Scheduling & Coordination

• Coordinate client therapy appointments and staff schedules to maximize efficiency and meet client goals.
• Resolve scheduling conflicts quickly to minimize disruptions to services.
• Conduct regular reviews of scheduling practices to identify and implement improvements.
• Maintain accurate records of schedule changes and updates, ensuring clear communication with staff and families.
• Audit schedules for accuracy and manage back-end corrections as needed.

Other Responsibilities

• Take on additional tasks as needed to support the evolving needs of the clinic.
• Remain flexible and adaptable, always keeping the success of the children, families, and team as the priority.

Perks and Benefits

• Competitive Salary & Benefits: A comprehensive package with opportunities for performance-based bonuses.
• 60 hours PTO
• 60 hours of sick time
• Health/Dental/Vision - available to full-time employees, working more than 30 hrs/wk
• 401(k) with matching
• Flexible schedule options
• Mileage reimbursement
• Career Growth: Step Forward ABA is growing, and we provide room for advancement within our organization.
• Professional development assistance
• Tuition discount for several online universities
• Student Analyst Program
• Paid RBT Training Program
• Supportive Team Culture: Join a team that values collaboration, respect, and the joy of making a difference.
• Annual celebrations and team events
• Positive Work Environment: From staff appreciation events to community outreach, we believe in creating a place where people love to work and families feel welcome.
• Referral program

Pay

$50,000.00 - $60,00.00 Yearly

Who You Are

• Organized: You thrive on creating systems that keep everything running smoothly.
• Problem Solver: You're resourceful and proactive in finding solutions.
• Adaptable: You stay steady and flexible when priorities shift in a fast-paced environment.
• Community-Minded: You enjoy representing your team and building positive connections with families and local partners.
• If you're ready to bring your skills to a role where your work directly supports children, families, and a mission-driven team - we'd love to hear from you. Apply today to join Step Forward ABA!

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