Clinic Site Manager

About the role

Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America's physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.

Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties-from serving unhoused communities in Los Angeles to ride-share drivers in New York.

Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido's $60M Series B. More info at Akidolabs.com.

The Opportunity

The Clinic Site Manager reports directly to the Director and plays a pivotal role in coordinating all patient services throughout the medical facility. This position is crucial for maintaining the highest standards of patient care while ensuring operational efficiency across departments. As the Site Manager, you'll have the exciting opportunity to shape the patient experience, lead a dedicated team, and contribute to the growth and success of our healthcare organization.

What you'll do

• Coordinate and oversee all aspects of patient services throughout the facility, ensuring exceptional care delivery
• Establish work procedures, prepare staff schedules, and optimize departmental workflow
• Lead, train, and develop a team of healthcare professionals, including providing ongoing performance feedback
• Act as the primary liaison between medical providers, staff, and patients
• Monitor and manage facility resources, including supplies, equipment, and budgets
• Conduct regular staff meetings and ensure quarterly safety training compliance
• Maintain compliance with healthcare regulations, including site inspections and OSHA requirements
• Resolve conflicts and serve as an information resource for staff and patients

Who you are

• Five (5) years of supervisory experience in a healthcare setting (preferred)
• Five (5) years of medical group office experience including insurance billing and coding (preferred)
• High school diploma or GED (required)
• Some college education (preferred)
• HMO experience (preferred)
• Strong leadership and communication skills (required)
• Proficiency in medical office operations and healthcare regulations (required)
• Experience with budget management and resource allocation (required)

Benefits

• Health benefits include medical, dental and vision
• Long-term disability
• Life insurance
• Paid Leave Program

Location: Rancho Cucamonga, CA

Physical Demands

Mostly sedentary work duties require exerting up to thirty pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time but may involve walking or standing for brief periods.