Clinical Assistant

About the role

*MINIMUM 2 YEAR Requirement *

Mission & Opportunity

Generation Next Fertility is building a next-generation women's health and fertility organization focused on operational excellence, empathy, innovation, and patient experience. We are seeking highly motivated individuals interested in accelerated exposure to healthcare leadership, organizational systems, operations, and strategic growth.

The Clinical Assistant (CA) role is designed for ambitious individuals who thrive in fast-paced environments and are excited by the opportunity to contribute meaningfully to patient care while developing professionally within a rapidly growing healthcare organization.

This position offers unique exposure to clinical operations, physician workflows, patient coordination, and healthcare systems within fertility and women's health. Clinical Assistants work closely with physicians, clinical teams, and leadership while helping support patients through one of the most important journeys of their lives.

This role is ideal for builders, systems thinkers, future healthcare professionals, and individuals seeking hands-on experience, operational exposure, and long-term growth opportunities.

About the Role

This role is ideal for individuals passionate about patient care, healthcare operations, and professional growth. Clinical Assistants at Generation Next Fertility gain hands-on experience within a collaborative, high-performance clinical environment while supporting patients during one of the most meaningful journeys of their lives.

Role Overview

The Clinical Assistant is a key member of the clinical care team, supporting physicians and patients throughout the fertility journey in an outpatient setting. Clinical Assistants interact directly with patients in person, over the phone, and through virtual communication platforms, helping ensure a seamless, compassionate, and organized patient experience.

Key Responsibilities

• Accurately document medical visits, procedures, and physician interactions within the EMR.
• Record patient histories, treatment plans, physician instructions, and follow-up recommendations.
• Prepare referral letters and physician correspondence with professionalism and accuracy.
• Support executive and physician communications, including calls, emails, scheduling coordination, and administrative tasks.
• Maintain confidentiality and compliance with all legal, ethical, and documentation standards.
• Assist with research and verification of referring physician information and referral coordination.
• Support operational and clinical workflows across multiple departments as needed.
• Clinical Assistants may be trained in OR, Phlebotomy, Ultrasounds, MD Concierge Teams, Reception, Research, and Data Entry.
• Record and organize laboratory results, physician interpretations, and patient records within clinical systems.
• Assist with data collection, tracking systems, and quality improvement initiatives.
• Develop and maintain organizational systems for patient follow-up and compliance.
• Provide compassionate and professional support to patients throughout their care experience.
• Perform additional administrative and clinical support duties as assigned.

Job Qualifications

• Bachelor's Degree required with a minimum GPA of 3.5.
• Background in Women's Health or Fertility preferred, but not required.
• EMR experience preferred.
• Strong multitasking, organizational, and problem-solving abilities.
• Excellent written and verbal communication skills.
• Professional, empathetic, and patient-focused demeanor.
• Ability to work independently while thriving within a collaborative team environment.
• Detail-oriented with strong time management and decision-making skills.
• Ability to work efficiently in fast-paced clinical environments.
• Commitment to professional development, learning, and continuous growth.

Schedule & Availability

• Full-time schedule with hours varying based on practice needs.
• Shift start times may vary depending on assigned department (6:30 AM / 7:30 AM / 8:30 AM / 9:30 AM).
• Schedules may consist of 4 days x 10 hours or 5 days x 8 hours.
• Rotational Saturday availability is required.
• Must be available for variable shifts, weekends, holidays, and occasional evenings.
• Participation in rotational on-call scheduling is required following training.
• Holiday coverage required based on operational needs.
• Leave for graduate school entrance examinations, such as the MCAT, may be available in accordance with company policy.