Clinical Data Operator - Austin, TX

Position Summary

On site position in Austin, TX

Clinical Data Operator accessions patient samples according to standard operating procedures (SOP) with high efficiency and accuracy. Hourly rate starts at $18.

Shift Options: Tuesday - Saturday, 7am-330pm or 9am-5pm

Primary Responsibilities

• Front-end lab operations*
• Receive, sort, and transport packages from the shipping dock and reception to the Accessioning lab, and scan tracking numbers accurately.
• Open, prep, and de-kit samples, checking that paperwork matches samples and that no PHI or samples remain in discarded kit boxes.
• Rack bulk samples and distribute work to stations according to distribution guidelines.
• Support sample pickup, consolidation, and send-outs.
• Scan requisitions, bench worksheets, and supporting documents, and upload them to the correct case.
• File, store, and dispose of requisition forms according to retention requirements.
• Empty bins, carts, trash, and biohazard containers, and keep workstations and lab areas clean and organized.
• Case creation and data entry*
• Capture requisition and case information using intelligent document processing (IDP) tools such as Fusion.
• As trained: create new orders in the Laboratory Information Management System (LIMS), enter and review patient data, and keep records accurate and up to date.
• As trained: accession samples across product types with high accuracy and efficiency.
• Quality, safety, and compliance*
• Handle samples (blood, buccal, and tissue) and package-opening tools safely and correctly.
• Escalate packaging issues, discrepancies, or quality concerns to Leads or Supervisors.
• Follow SOPs, quality standards, and safety requirements, including the use of personal protective equipment (PPE).
• This role works with PHI regularly in both paper and electronic form, and has access to various technologies to access PHI in order to do the job. Protect PHI at all times in line with HIPAA and privacy policies.
• Complete HIPAA/PHI privacy, General Policies and Procedure Compliance, and security training as soon as possible, and no later than 30 days after hire.
• Maintain current status on all Natera training requirements.
• Perform other duties as assigned.

Physical Requirements and Work Environment

• Stand and walk for most of the shift, up to 8-10 hours.
• Lift, carry, push, and pull up to 50 lbs regularly, including boxes, totes, and loaded carts.
• Bend, reach, stoop, and kneel repeatedly.
• Perform repetitive hand and wrist motions, including scanning, opening packages, and typing.
• Work in a clinical lab environment with possible exposure to biological samples and biohazardous materials, using required PPE.
• Work in a fast-paced, high-volume, deadline-driven environment.
• Be flexible for shift changes, weekends, holidays, and overtime based on business needs.
• *QUALIFICATIONS
• High school diploma (or equivalent) required.
• 0-1 year of experience in a lab, warehouse, logistics, healthcare, or data entry setting preferred.
• Previous computer experience required.

Knowledge, Skills, and Abilities

• Strong attention to detail and accuracy in high-volume, physical work.
• Willingness to do hands-on tasks of every kind as part of a team.
• Ability to learn several workflows and systems, and build toward full accessioning.
• Typing speed of at least 45 wpm with high accuracy, or the ability to reach it during training.
• Good oral and written communication skills, and sound judgment.
• Reliable, organized, self-motivated, and able to work well with others.

Our Opportunity

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

What We Offer

• Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
• Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits.
• Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more.
• We also offer a generous employee referral program!

We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

If you are based in California, we encourage you to read this important information for California residents.

Link

Please be advised that Natera will reach out to candidates with a @ natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information

• BBB announcement on job scams
• FBI Cyber Crime resource page