Clinical Research Coordinator Heart Institute

About the role

• Primary City/State: Phoenix, Arizona
• Department Name: BUMCP Cardiovascular
• Work Shift: Day
• Job Category: Research

The academic medicine difference. At the center of Banner - University Medicine is patient care, research, and teaching. Join a nationally recognized health care leader and experience the future of medicine today.

The Banner University Heart Institute cares for a high volume of heart disease patients throughout the state of Arizona and the southwest. Our physicians stand out as being active participants in national research and as providers of cardiac training to physicians from all over the United States and the world. Our goal is to offer patients excellent cardiac services by providing safe, compassionate care and the best advanced treatment options.

As a Clinical Research Coordinator on this team, you will be an integral part of the patient's Banner experience looking to provide each person with the best customer service and patient care, you will coordinate scheduling and prepare for research visits, interview and evaluate potential participants to ensure they meet eligibility requirements, instruct participants concerning protocol responsibilities and obtain consent signature, create and file adequate source documentation, accurate and timely data reporting, and perform quality checks.

Be part of an academic center partnered with U of A, with career growth within organization, and continued training and education.

This is a full time (40 hours/week), day shift position: Monday - Friday 800A-4:30P.

Location: BUMC Phoenix (755 E McDowell Rd, 4th Floor) but will float to 755 Heart Institute, BHC+ Arcadia and BUMCP

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center.

The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix.

Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics and has operations in multiple locations spanning across the Phoenix metropolitan city.

Position Summary

This position is responsible for coordinating and/or implementing assigned protocols. This position includes collecting and recording medical data and history, assisting in patient assessments, and maintaining study files.

Core Functions

• Provides study information and obtains relevant information to and from patients engaged in clinical studies, which includes: assisting in the recruitment and screening of volunteers; registering patients; providing information on clinical trials and protocols to interested participants in a timely and helpful manner; obtaining relevant medical history on candidates by phone and in person; collecting previous relevant medical records data on patient; explaining procedures and consent forms; compiling all information prior to the initial visit; responding to inquiries from study participants or collateral informants in a timely and helpful manner; updating databases with patient information; and/or, performing other related activities.
• Performs tasks required by protocol, which may include obtaining patient medical history, systems review, phlebotomy, EKG, and cognitive assessment on patients. Collects vital signs. Maintains quality assurance on designated protocols. Collects data as required and assists in interpreting and evaluating results as required.
• Triages adverse events and communicates with the research physician regarding the occurrence of adverse events. Collects information regarding indicated medical follow-up with the subject and collateral informants as needed.
• Provides educational information to patients and their families. Serves as a resource and support person for patients and families by being a consistent person they can contact within the clinical research program. Provides information to the patient and family related to the healthcare of the patient such as health maintenance, prevention, and anticipatory guidance relevant to study-related diseases.
• Ensures uniform implementation of protocols by completing required documentation in a consistent, accurate and timely manner. Assists in preparing appropriate IRB (Institutional Review Board) forms, informed consents, correspondence with sponsor, etc., in an accurate and timely manner. May participate in the annual IRB approval and update process.
• Serves as a liaison to other departments and programmatic areas, as well as community agencies.
• Ensures that primary referring physicians receive timely progress notes on the patient's diagnosis and treatment.
• May assume primary responsibility in the implementation and management of new clinical trials in a knowledgeable and collaborative manner.
• Department level responsibility. Some positions may have frequent interaction with patients, families, visitors, physicians, and related clinical departments.

Minimum Qualifications

Must possess knowledge of clinical research methodologies as normally obtained by the completion of a bachelors' degree in a healthcare field.

• Experience typically gained through two to four years clinical research experience.
• Familiarity with medical and clinical terminology.
• Must have excellent organizational and task management skills.
• Ability to maintain confidentiality of patient and study information.
• Ability to maintain knowledge of Federal and State regulations governing practice as well as Institute policies and procedures related to medical and nursing practice.
• Excellent human relations, organizational and communication skills are required.

Preferred Qualifications

• Possession of Clinical Research Coordinator Certification (CRCC).
• Additional related education and/or experience preferred.