Clinical Sciences Partnership COE Coordinator

About the role

This position reports into the Clinical Sciences Partnership CoE within the Clinical Sciences Product Office & Technology in Strategic Operations organization. The Strategic Operations organization works collaboratively and strategically with colleagues across the product lifecycle to identify, evaluate, understand and communicate the safety profile of our drugs to protect patients worldwide.

The Clinical Sciences Partnership CoE is a high-profile high-impact team that leads and owns safety decisions and strategy across the product lifecycle. The team partners with stakeholders across the product lifecycle to provide innovative safety-driven strategies, which will maximize product benefit-risk for patients. The Clinical Sciences Partnership CoE plays a critical role, working collaboratively and strategically with colleagues across AbbVie who engage with PV partners performing activities that have the potential of identifying or handling safety information related to an AbbVie product.

Responsibilities

• Works closely with various stakeholders to ensure scheduled activities occur per local regulation.
• Manages multiple group mailboxes and routes safety-related inquiries to the appropriate internal and external stakeholders.
• Collaborates with internal and external partners to coordinate the timely transfer of deliverables in accordance with PV Agreements requirements.
• Assists in answering safety related questions for internal systems.
• Supports development of business metrics, generates and monitors key operational metrics for performance, investigates and supports the follow-up of discrepancies.
• Supports issue investigation, coordinates between internal and external stakeholders.
• Supports the preparation of routine and ad hoc reports, supports the investigation of trends, and escalates issues as appropriate.
• Supports development of materials and supports delivery of training sessions (through multiple modalities) in conjunction with supplier, including train-the-trainer, special-topics, refresher, and internal Abbie trainings as needed.
• Supports technology systems across the Office of the PST to improve agility, effectiveness, quality and productivity of the PSTs.

Qualifications & Requirements

• Bachelor's Degree preferred; At least 2 years of related industry experience; pharmaceutical industry experience highly preferred.
• Working knowledge of Pharmacovigilance processes and experience supporting partnership-related activities, including compliance tracking, deliverable coordination, and stakeholder communication.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, with an interest in leveraging AI-enabled and other emerging technologies to support continuous improvement and operational excellence.
• Capable of working independently in a fast-paced environment while maintaining accuracy, compliance, and attention to detail.
• Strong organizational and multitasking skills with the ability to manage multiple activities simultaneously and effectively prioritize competing demands.
• Strong attention to detail and analytical skills; prior experience in a Pharmacovigilance, safety or other regulated environment preferred.
• Demonstrates a strong quality and compliance mindset, applying effective quality control practices to ensure the accuracy, completeness, and integrity of partnership records, contractual documentation, deliverables, and related oversight activities.
• Utilizes critical thinking skills to identify process issues and recommend practical solutions.
• Able to organize multiple activities simultaneously to accomplish individual and departmental goals while using resources effectively and efficiently.
• Demonstrates a commitment to continuous improvement and a willingness to adapt and enhance processes when needed.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.