Fresenius Medical Care
Direct Workday career site

Clinical Training Supervisor

Location
United States
Listed
4 days ago

About the role

Title section: Clinical Training Supervisor

Introduction section

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision-"Creating a future worth living. For patients. Worldwide. Every day."-we work with purpose and compassion, supported by a global team of over 125,000 employees.

Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.

" Care Enablement " FME

Information about Global Commercial department

Global Commercial, a function within Care Enablement, unites Sales, Marketing, Global Sales Excellence, and Global Technical Operations. This team delivers high-quality medical devices, technical services, and effective commercial strategies across global markets, advancing our mission to improve patient lives. Join our passionate team and help shape healthcare worldwide!

Summary about role

Customer /

Under the overall management of the direct supervisor and in close alignment with the Company's overall business development strategy, serve as a clinical training business partner to provide customers with full-scope, full-cycle Education/training support and services.

Through efficient collaboration with business teams, gain in-depth insight into customer needs, continuously enhance customers' professional recognition of and trust in the Company and its brands, and strive to create an excellent service experience for customers.

Your Responsibilities

1.

  • Maintain close communication with business teams, systematically collect and thoroughly analyze customer needs and pain points, tailor customized training solutions, and maximize the response to and fulfillment of customer professional demands.

2.

  • Fully understand the application of the training system, promptly identify and respond to issues encountered by customers during use, effectively consolidate and feed back, and continuously improve system usage effectiveness and customer satisfaction.
  • Leverage the team's professional strengths through efficient communication, coordination, organization and planning to enhance frontline teams' customer-facing professional education/training service capabilities; collaborate closely with business teams to design and implement diversified training models, guide customers in the standardized use of products, and continuously meet customer professional needs while enhancing the Company's brand image and setting industry benchmarks.

4.

  • Carry out all tasks in an orderly manner per Company requirements, maintain team cultural consistency and stability, support team members in enhancing their individual competencies, jointly build a high-performing team, and provide customers with higher-quality education service support.

Your Profile: / Education & Industry Experience

  • Bachelor's degree or above, in Nursing, Clinical Medicine or related fields.

/ Position Experience

  • 5 Around 5 years of nephrology experience,
  • Experience in a tertiary teaching hospital is preferred.

/ Skills and Competency

  • Basic English skills; able to communicate
  • Strong customer communication and cross-functional collaboration skills, with excellent presentation abilities.
  • Strong innovative mindset; able to continuously optimize professional services based on customer feedback.
  • Good team spirit; adept at cross-functional collaboration to deliver a consistent and high-quality service experience to customers.
  • Strong proactive learning ability and willingness for continuous learning.
  • Able to accommodate frequent business travel to promptly respond to customer needs and provide on-site support.

" " "DE&I "

Our Offer for you

There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey.

  • Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world
  • Individual opportunities for self-determined career planning and professional development
  • A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one
  • A large number of committed people with a wide range of skills, talents and experience
  • The benefits of a successful global corporation with the collegial culture of a medium-sized company

Our values guide how we work

  • We Care for our patients, each other, and our communities
  • We Connect across teams and borders to deliver excellence together
  • We Commit to doing things the right way- growing with purpose and leading kidney care with integrity and innovation
Read the original posting

From Fresenius Medical Care's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

Where is the Clinical Training Supervisor job at Fresenius Medical Care located?

This Clinical Training Supervisor position at Fresenius Medical Care is located in United States. Always check Fresenius Medical Care's application page for specific state eligibility or relocation policies.

How do I apply for the Clinical Training Supervisor position at Fresenius Medical Care?

This listing links directly to Fresenius Medical Care's Workday application page. You can apply directly on Fresenius Medical Care's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.