Cloud Engineer

The Role

The Cloud Engineer will have practical, hands-on experience with all aspects of cloud infrastructure design and management in an enterprise environment. This role is expected to provide strong technical leadership and relevant recommendations regarding the design, implementation and support of the enterprise cloud environment including migration to the cloud suitable internal infrastructure and will be responsible for maintaining and expanding a secure, scalable, and efficient cloud infrastructure. This environment includes approximately 2400 staff members located in more than 60 offices across the globe.

Heidrick & Struggles currently utilizes several third-party organizations to provide Helpdesk and Level 1-3 support. The candidate will be expected to interact with these organizations on an on-going basis to ensure that as-implemented technology is aligned and does not negatively impact the business. The candidate will also be required to provide a high level of technical expertise and leadership on an as-needed basis for the rest of the team.

The Cloud Engineer will have primary responsibility for all cloud and on-prem infrastructure (including one colocation facility) management, process design, implementation, maintenance, and support throughout the Heidrick & Struggles environment. Additional responsibilities include overall project management, technical and architecture design, cost effectiveness, quality of solution, knowledge transfer, documentation, and mentoring of technical team members.

Responsibilities

• Microsoft Technologies (Active Directory, Windows Servers, Exchange, etc.)
• Lead cross-functional cloud and platform initiatives while providing clear, timely communication to technical teams, business stakeholders, and leadership throughout the project lifecycle.
• Design, implement, and maintain standardized cloud platform services that enable secure, scalable, and highly automated infrastructure operations.
• Manage and maintain on-prem and cloud infrastructure along with currency of documentation.
• Coordinate closely with our global Information Security team to ensure infrastructure meets data protection standards (e.g., GDPR, SOC 2, NIST)
• Collaborate across engineering, operations, security, and business teams to align platform solutions with organizational objectives and operational requirements.
• Implement APIs to enhance integration across cloud environments as well as on premise.
• Collaborate to define and implement platform engineering standards, cloud operational best practices, and service resilience strategies that improve reliability, scalability, and operational efficiency.
• Design and implement observability and telemetry solutions that provide actionable insights into platform health, performance, and service reliability.
• Prioritize engineering and operational initiatives based on risk, business impact, service reliability, and platform sustainability.
• Develop and maintain automated cloud monitoring, alerting, and reporting capabilities to enhance operational visibility and reduce manual effort.
• Act as a mentor to junior engineers, promoting best practices in system design, operations, and documentation.
• Ability to read, analyze, and interpret technical journals.
• Ability to contribute to the development and refinement of Heidrick & Struggles technology roadmaps by proactively assessing current technology capabilities against current and emerging business needs.

Required Qualifications

• Bachelor's degree, or equivalent required, preferably in Computer Science, Engineering or related field.
• Attention to detail, strong analytical and problem solving skills.
• Excellent Interpersonal skills.
• Energetic team player who works well across boundaries and readily adapts to change and enjoys rapid development.
• Minimum of 3 years' experience designing, implementing, and managing complex cloud environments.
• Minimum 5 years' experience of full-stack IT: *nix, Windows, GPO, hardware, network/firewall concepts, public and private cloud services, LDAP/Active Directory, automation tools, virtualization.
• Hands on practical experience working with AWS and Microsoft Azure components and tools.
• Experience with Network Security Hardware & Software Management; Patch Management and Vulnerability.
• Advanced knowledge of TCP/IP networking and network services such as DNS, SMTP, DHCP, etc.
• Understanding links and impact between networks, applications, and systems
• Familiarity with regulatory and compliance requirements, such as SOC 2, GDPR, HIPAA, PCI-DSS, etc.
• Working knowledge of various project management methodologies (Waterfall, Agile)

Preferred Qualifications

Candidates with experience in one or more of the following areas will be strongly preferred:

• Securing Cloud-based servers & applications.
• Linux.
• Certification on AWS and/or Microsoft Azure.
• Experience creating documentation and diagrams
• Experience in designing, implementing, and securing cloud applications, environments, and servers.
• Experience with shell scripting and one or more programming languages is strongly preferred.
• Experience designing & implementing global cloud solutions with a focus on performance & accessibility

Pay Range Guidelines for this Position

The salary range for this position is 120000 USD to 140000 USD. Compensation is based on several factors including but not limited to education, work experience and skills. In addition to your salary, Heidrick & Struggles offers discretionary bonuses (subject to eligibility requirements) and a comprehensive benefits package including: medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements). Note: we have a location based compensation structure; there may be a different range for candidates in other locations.