Cloud Operations Engineering Manager
- Pay
- $220,000 per year
- Location
- Remote (US)
- Job type
- Full-time
- Level
- Director
- Experience
- 5+ years
- Listed
- 30 days ago
Skills & highlights for this role
- cloud operations
- Terraform
- incident management
- FedRAMP
- SOC 2
Also useful
- Datadog
- Tailscale
- PagerDuty
- FinOps
Stated benefits & perks
- Health
About the Role
We are seeking a Cloud Operations Engineering Manager to oversee our Cloud Operations Engineering team. This role owns the people leadership and operational outcomes for the Cloud Operations Engineers who keep the Dragos customer cloud fleet across Azure, AWS, and GCP healthy, secure, and running smoothly. You will manage the team, set priorities across fleet reliability and customer environment work, and represent Cloud Operations to engineering leadership, while maintaining technical edge.
Responsibilities
- Manage and grow a team of Cloud Operations Engineers, including hiring, onboarding, performance management, and career development
- Own team-level operational outcomes: fleet reliability SLOs, error budgets, incident response quality, and customer environment lifecycle health across Azure, AWS, and GCP
- Balance workload and the on-call rotation (PagerDuty) fairly across the team, protecting against burnout while maintaining coverage
- Set and communicate team priorities across ad-hoc customer work, planned fleet initiatives, and technical debt reduction
- Act as an escalation point and executive sponsor for major incidents affecting the customer cloud fleet
- Partner with technical leadership and architects on technical direction, including Terraform standards, multi-tenant isolation, and cloud-to-OT connectivity, without owning hands-on implementation
- Own the team's contribution to audit and compliance programs (FedRAMP, SOC2), ensuring evidence collection and controls work gets resourced and prioritized
- Manage cloud cost accountability (FinOps) for the team's areas of ownership, partnering with Finance and leadership on budget and optimization
- Ensure the team effectively uses core tooling like Datadog and Tailscale for observability and connectivity across the fleet
- Represent Cloud Operations in cross-team planning with adjacent teams (Security, Product Engineering, Support) and enforce clean work-intake so requests come through the team lead rather than ad hoc to individual engineers
- Build and maintain a healthy team culture, including blameless post-incident reviews
- Report on team health, fleet reliability, and risk to engineering leadership
Qualifications
- 5+ years of experience managing engineering or cloud operations teams, including experience managing Senior and Staff-level engineers
- Strong technical background in cloud operations (Azure, AWS, and/or GCP) sufficient to evaluate architecture and incident decisions; hands-on IaC/Terraform experience is a plus but not a day-to-day requirement
- Experience running or overseeing an on-call rotation (PagerDuty or equivalent) and balancing team workload sustainably
- Track record in hiring, developing, and retaining senior technical talent
- Experience partnering with Security/Compliance teams on audit programs (FedRAMP, SOC2, or similar)
- Strong budget and cost accountability experience, with cloud cost/FinOps exposure a plus
- Excellent stakeholder management, able to enforce work-intake discipline and protect team focus
- Strong communication skills, comfortable reporting up to engineering leadership and across to peer managers
Preferred Qualifications
- Prior experience as a Senior or Staff-level IC in cloud operations or SRE before moving into management
- Experience managing teams supporting external, regulated customers
- Familiarity with multi-tenant cloud architecture and compliance frameworks (FedRAMP, SOC2, NIST CSF)
- Experience managing distributed or remote engineering teams
- Cybersecurity experience
Compensation
- Salary: $220,000
- Competitive Equity Package
- Comprehensive Benefits Plan
#LI-NH1 #LI-REMOTE
About Dragos
At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are immediately at risk.
We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand what is at stake. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust.
If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.
Equal opportunity and legal notices
Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.
From Dragos's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Cloud Operations Engineering Manager role at Dragos, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
What is the salary for the Cloud Operations Engineering Manager role at Dragos?
The Cloud Operations Engineering Manager posting at Dragos states compensation of $220,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Dragos's official career site.
Where is the Cloud Operations Engineering Manager job at Dragos located?
Yes, this Cloud Operations Engineering Manager opening at Dragos is listed as Remote (US). Always check Dragos's application page for specific state eligibility or relocation policies.
What qualifications are required for Cloud Operations Engineering Manager at Dragos?
For the Cloud Operations Engineering Manager role, Dragos highlights 5+ years of relevant experience; experience with cloud operations, Terraform, incident management, FedRAMP, SOC 2. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Cloud Operations Engineering Manager position at Dragos?
This listing links directly to Dragos's Greenhouse application page. You can apply directly on Dragos's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.