Cloud Solution Architect - Agentic AI (Copilot)
- Pay
- $81,500 – $139,200 per year
- Location
- United States
- Job type
- Full-time
- Level
- Lead / Staff
- Education
- Bachelor's degree
- Listed
- 28 days ago
Skills & highlights for this role
- Microsoft 365 Certified
- Azure certification
- Copilot Chat
- M365 Copilot
- AI solution architecture
- cloud architecture
Overview
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture.
We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
We are looking for a Cloud Solution Architect (CSA), specializing in AI solutions, who is passionate about driving our customers’ AI transformation journey with Copilot Chat, Agents, and M365 Copilot. This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, accelerating AI adoption and change management by creating business value and ROI.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.
- Drive Customer Success: Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal.
- Leverage Agentic AI: Use Copilot prompt engineering and Agent-building expertise to drive AI at scale.
- Explore growth opportunities: Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.
- Accelerate Customer AI Transformation Journey: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer’s AI transformation journey.
- Embrace a growth mindset: Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution.
- Learn-it-all: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot Chat, Agents, M365 Copilot, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.
Qualifications
- Bachelor's degree in computer science, Information Technology, Engineering, Business, Liberal Arts, or related field AND proven experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
- OR equivalent experience
- Bachelors Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
- OR Masters Degree in Computer Science, Information Technology, Engineering, Business, or related field AND experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
- OR equivalent experience
- Proven experience working in a customer-facing role (e.g., internal and/or external).
- Proven experience working on technical projects.
- Technical Certification in Cloud (e.g., Microsoft 365 Certified: Administrator Expert, Azure, Amazon Web Services, Google, security certifications).
Pay and benefits
Cloud Solution Architecture IC4 - The typical base pay range for this role across Germany is € 81,500.00 - € 139,200.00 per year. Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Equal opportunity and legal notices
Microsoft is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
From Microsoft's careers page, first listed on Rolev.ai on October 11, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Cloud Solution Architect - Agentic AI (Copilot) role at Microsoft, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
What is the salary for the Cloud Solution Architect - Agentic AI (Copilot) role at Microsoft?
The Cloud Solution Architect - Agentic AI (Copilot) posting at Microsoft states compensation of $81,500 – $139,200 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Microsoft's official career site.
Where is the Cloud Solution Architect - Agentic AI (Copilot) job at Microsoft located?
This Cloud Solution Architect - Agentic AI (Copilot) position at Microsoft is located in United States. Always check Microsoft's application page for specific state eligibility or relocation policies.
What qualifications are required for Cloud Solution Architect - Agentic AI (Copilot) at Microsoft?
For the Cloud Solution Architect - Agentic AI (Copilot) role, Microsoft highlights a bachelor's degree; experience with Copilot Chat, M365 Copilot, AI solution architecture, cloud architecture. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Cloud Solution Architect - Agentic AI (Copilot) position at Microsoft?
This listing links directly to Microsoft's application page. You can apply directly on Microsoft's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.