Cloud / System Engineer (Journeyman)

About the role

Computer World Services, Corp. (CWS) seeks Journeyman Cloud / System Engineers to support enterprise servers, operating systems, virtualization platforms, cloud services, infrastructure appliances, component lifecycle activities, and outage restoration for the USMEPCOM ENLIST program.

The Cloud / System Engineers provide hands-on support for server and operating-system administration, virtualization, appliance integration, cloud connectivity, maintenance, refreshes, and service restoration. They work with the Cloud / System Engineering Lead, network, application, cybersecurity, and service-management teams, Government stakeholders, and vendors to maintain resilient and supportable enterprise services.

Key Tasks & Responsibilities

• Install, configure, administer, monitor, and troubleshoot physical and virtual servers, Windows Server and Linux operating systems, enterprise applications, and infrastructure appliances.
• Administer virtualization platforms, including VMware vSphere, ESXi, vCenter, vSAN, Site Recovery Manager, NSX, or comparable technologies.
• Diagnose and resolve OS, server, virtualization, appliance, storage, cloud-connectivity, and performance issues, and integrate appliances with network, storage, identity, monitoring, backup, and security services.
• Support cloud operations and hybrid integration, including VPCs, DNS, load balancers, API connectivity, and certificates.
• Apply and test OS updates, patches, firmware, and approved configuration changes before production implementation.
• Stage, install, migrate, test, and document replacement components during server, virtualization, software, and appliance refreshes, and maintain asset, configuration, warranty, and lifecycle records.
• Develop or execute implementation plans, migration procedures, validation criteria, and rollback procedures for upgrades and modernization initiatives.
• Participate in Outage Response Team activities, supporting diagnosis, workarounds, recovery, and service validation; gather evidence for root-cause analysis and escalate complex issues.
• Configure and test backup, restoration, replication, high-availability, and disaster-recovery capabilities.
• Support automation and Infrastructure as Code using Terraform, Ansible, AWS CloudFormation, or comparable tools.
• Configure systems to DISA STIGs and approved baselines, support remediation of IAVAs, CND Directives, and POA&M items, and collect RMF/ATO evidence.
• Maintain system diagrams, build documents, SOPs, and troubleshooting guides, and recommend improvements to availability, automation, and security.

Education & Experience

Required

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of six (6) years of relevant cloud engineering, systems engineering, systems administration, virtualization, or enterprise infrastructure experience.

Preferred

• Experience supporting enterprise systems or cloud infrastructure in a federal or DoD environment.
• Experience administering Windows Server, Red Hat Enterprise Linux, and VMware technologies, including VMware Cloud Foundation.
• Experience supporting AWS, AWS GovCloud, Microsoft Azure Government, or another Government-authorized cloud environment.
• Experience with infrastructure refreshes, migrations, outages, service restoration, and root-cause analysis.
• Experience with Terraform, Ansible, CloudFormation, PowerShell, Python, or Bash.
• Experience applying DISA STIGs and supporting DoD RMF, ATO, IAVA, CND Directive, and POA&M requirements.

Certifications

• Required: Current professional certification relevant to systems, cloud, operating systems, virtualization, or enterprise infrastructure engineering.
• Preferred: AWS Certified CloudOps Engineer, AWS Certified Solutions Architect, Microsoft Certified Azure Administrator, Red Hat Certified System Administrator, VMware Certified Professional, CompTIA Server+, ITIL Foundation, or equivalent credentials.

Security Clearance

• Active Secret clearance or higher is required.

Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

Work Environment / Travel

• Remote position; Chicago, IL-area candidates preferred.
• After-hours work may be required during outages, deployments, upgrades, maintenance windows, and component-refresh activities.

Administrative Notes: Period of Performance: March 1, 2027 - February 28, 2033

Contract Start Date: March 1, 2027

Note: By applying to this position, the candidate acknowledges and consents to having their resume included in an active competitive Government contract bid.